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Northwell Health and Nebraska Medicine Deploys Laudio’s AI Workflow Solution

HIT Consultant

This rollout will add more than 15,000 frontline leaders across clinical and operation functions to the Laudio platform, empowering them to do the best work of their lives, all while improving retention, labor productivity, service, quality, and safety.

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The Common Denominators of Sustainability in Healthcare: Measurement and Transparency

HIT Consultant

A 2021 Forrester Consulting survey found that 81% of them ranked implementing and maturing sustainability initiatives as their top near-term business priority – higher even than boosting profitability and improving patient experience. Do no harm. There are reasons for this. Tracking and transparency. But there remains much work to do.

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Cultivating an Early Warning System in Healthcare Quality Through Bi-Directional Patient-Physician Engagement 

HIT Consultant

Director of Global Strategy at the RWTS Integrated Health Practice at IQVIA. Patient advocacy organizations and medical specialty societies can serve as a liaison between patients and providers in bi-directional engagement, closing gaps in the patient journey and ultimately driving innovation for higher quality care.

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rater8 Secures Funding to Expand Healthcare Reputation Management Solutions

HIT Consultant

As patients increasingly turn online to research providers, positive online reviews have become the single most influential factor in their choices. Dissatisfaction with healthcare quality and a rising tendency to switch providers further highlight the critical need for strong online reputations.

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Newsletter, September 2023

Patient Safety Movement

The distinguished PCAST Working Group on Patient Safety was co-led by PSMF Founder Joe Kiani and Microsoft’s Chief Scientific Officer, Eric Horvitz. On September 11, the National Association for Healthcare Quality (NAHQ) had its virtual meeting where it reviewed quality and safety of healthcare.

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Newsletter, February 2024

Patient Safety Movement

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. A critical element in achieving optimal patient safety is the active participation of the patient and their family members in the healthcare process.