Sat.Dec 02, 2023 - Fri.Dec 08, 2023

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How AI can improve patient experience and patient engagement

Healthcare It News

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. Tom Kiseau, digital leader and chief innovation officer at the Chartis Group, hosts a regular series of AI roundtables alongside colleagues and experts from other practices in the industry.

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Rethinking Big Data in 2024: How Healthcare Can Leverage Workforce Intelligence to Improve Care

HIT Consultant

Charlie Lougheed, CEO of Axuall The future of healthcare innovation over the next decade will be shaped by insights from clinician big data and AI, otherwise known as workforce intelligence. While clinical discovery is often the first thing that comes to mind, workforce data and the intelligence derived from it represent a lesser-known but equally important place in the future of medicine.

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The Consumerization of AI in Healthcare – The Early Days of AI-Trust

Health Populi

Most people in the U.S. are bullish on the role AI will play in health care in 2024, especially to lower access barriers to care and to diagnose and detect health conditions. Two new studies point to the consumerization of AI in healthcare, from Medtronic and Deloitte. This post weaves their findings together and suggests some planning points for 2024.

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Generative AI expected to take off in 2024, but concerns linger over cost, reliability and security

Fierce Healthcare

Only 25% of healthcare organizations have deployed generative AI solutions. | Only 25% of healthcare organizations have deployed generative AI solutions but that is expected to more than double next year as executives see opportunities to automate clinical documentation and improve patient communication.

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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HHS’ new cyber framework for hospitals includes stricter requirements, potential penalties

Health Care Dive

The agency’s plans include working with Congress to receive funding to support hospitals’ security infrastructures as the sector faces the growing threat of cyberattacks.

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Epic integrates Qualtrics patients' experience data

Healthcare It News

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. WHY IT MATTERS Qualtrics said in its announcement Tuesday that the new integration with Epic adds a layer of understanding about patient healthcare journeys to help create better patient experiences and provider relationships.

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UnitedHealth report: Chronic conditions like depression, diabetes are on the rise

Fierce Healthcare

Chronic conditions, including mental health needs, are on the rise, according to a new report. | The United Health Foundation, the philanthropic arm of industry giant UnitedHealth Group, released its annual America's Health Rankings report.

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Healthcare executives look to implement generative AI next year, survey finds

Health Care Dive

Though only a quarter of respondents said they’d already adopted the tools, 58% reported they were likely to do so within the next year, according to Klas Research.

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Black and Hispanic patients experiencing insults in healthcare settings

Healthcare It News

Racism and discrimination are unfortunately still common experiences in many settings, including healthcare. A new KFF survey shows that many Hispanic, Black, Asian, and American Indian and Alaska Native adults in the U.S. believe they must modify both their mindset and the way they look to stave off potential mistreatment during healthcare visits.

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How To Build A Sales Team That Can Generate Growth In The Home Care Business

Home Health Care

This article is a part of your HHCN+ Membership To strategically grow, home care companies need to build out robust sales and business development teams. As demand for home care rises, sales teams are on the front lines of a very competitive private-pay marketplace. Oftentimes, the sales team is the linchpin between the caregiver, the client and a successful business.

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5 Essentials for Healthcare CIOs: A Provider Data Management Checklist

Complete and accurate provider data is essential for health organizations to operate effectively. A better understanding of your provider network helps to understand patients and consumers, identify gaps in care, and make the best possible decisions for your businesses. A modern provider data management solution should power a complete and accurate view of each of your providers, make this data easily accessible across functional groups, and be flexible and agile enough to scale. with your needs

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A tough 2024 is on the horizon. Here's how Deloitte says healthcare leaders should prepare

Fierce Healthcare

Many of the past year’s buzziest topics and omnipresent struggles will likely rear their heads as major talking points across 2024, per the year-ahead predictions of Deloitte’s healthcare industry | Generative AI, outsourcing and skilled labor retention are among the focal points provider and payer executives will need to keep in their crosshairs.

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A Cigna-Humana merger could face a long regulatory delay. But it might get approved.

Health Care Dive

As rumors swirl that the two major health insurers are inching toward a merger, experts say antitrust agencies have grounds to block a deal — but may not be successful.

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The Parliamentary Assembly of the Council of Europe: Responding to Public Health Emergencies by Upholding Human Rights, Democracy, and the Rule of Law

Bill Of Health

By Anita Gholami The Parliamentary Assembly of the Council of Europe, which brings together parliamentarians from 46 member States, has been a vigilant guardian of respect for the European Convention on Human Rights and other international standards throughout the COVID-19 pandemic. The Assembly has adopted a number of resolutions and recommendations seeking to equip parliaments in our European member States and beyond with the relevant tools and expertise to uphold human rights, democracy and t

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Care Advantage Acquires Nova Home Health Care, Delivers On 18th Acquisition Since 2018

Home Health Care

Care Advantage announced Tuesday that it has acquired Nova Home Health Care. The acquisition expands Care Advantage’s Northern Virginia footprint — a market that CEO Tim Hanold believes is an important one for current and future growth. The financial terms of the deal were not disclosed. “Northern Virginia is one of the more populated areas across the state,” Hanold told Home Health Care News.

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A Guide to Improved Sepsis Detection & Compliance: 6 Areas You Should Address

This guide highlights key areas that your sepsis detection platform should address to minimize the impact of this leading, entirely preventable cause of in-hospital deaths, as well as how to increase compliance by 20% in 30 days. Download to learn more!

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Tough labor market holds Fitch's nonprofit hospital outlook at 'deteriorating'

Fierce Healthcare

Nonprofit hospitals will continue to operate under a cloud of labor supply shortages and “pressured” margins into 2024, setting the coming 12 months up as another “make or break year” for the secto | Fitch Ratings' pessimistic 2024 outlook highlighted labor shortages, an uptick in union activity and potential second year of debt service covenant violations.

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Hospital lobbies push back on site-neutral provision in House bill

Health Care Dive

The American Hospital Association and the Federation of American Hospitals sent letters to Congress this week opposing a bill that would equalize payments for drugs administered in outpatient clinics.

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How do different countries negotiate drug prices?

Healthcare ECONOMIST

This question is particularly relevant with the passage of the Inflation Reduction Act (IRA) and the requirement that CMS negotiate a ‘maximum fair price’ for drugs with the biggest impact on Medicare’s bottom line. A Health Affairs Forefront paper by Lin et al. (2023) compares how drug price negotiation differs between Canada, France, Germany and the US.

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New Analysis Shows How Unaffordable Home Care Is Becoming For American Seniors

Home Health Care

Most Americans will need some sort of in-home care support as they age. The issue is that many of them cannot afford it. To age in place, seniors either need to be completely independent or have some sort of personal care afforded to them. If they qualify for Medicaid, home- and community-based services are an option. But waitlists for HCBS in some states can be quite long.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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Hims & Hers rolls out weight loss program with future plans to include GLP-1 drugs

Fierce Healthcare

Digital health company Hims & Hers launched its much-anticipated weight loss program this week that includes digital tracking tools, educational content and access to medications. | Digital health company Hims & Hers launched its much-anticipated weight loss program this week that includes digital tracking tools, educational content and access to medications.

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Senators probe private equity’s role in hospital operations

Health Care Dive

The inquiry comes as the White House this week said it would investigate private equity investment in healthcare as federal scrutiny of firms ramps up.

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Qualtrics and Epic Partner for Integrated Data-Driven Experience

HIT Consultant

What You Should Know: – Qualtrics , the pioneer of experience management, and Epic , the leader in comprehensive health record (CHR) technology, have joined forces to revolutionize patient experience. – The EHR integration will seamlessly weave patients’ experience data from Qualtrics into their health information in Epic, empowering providers to deliver a more personalized and empathetic healthcare journey.

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The HHVBP Changes Experts Believe Home Health Providers Are ‘Overlooking’

Home Health Care

Several of the biggest changes in the U.S. Centers for Medicare & Medicaid Services’ (CMS) CY 2024 final home health rule deal with the Home Health Value-Based Purchasing (HHVBP) model. At face value, it may seem like the HHVBP process is being simplified in the way providers fill out OASIS forms. However, there’s more to it than just that. “What is true today is not what’s going to be true with the final rule,” Cindy Krafft, owner of K&K Health Care Solutions, said during a MedBri

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Level up Culture & EQ | Sign up for the #CultureDrop

Once a week, culture & leadership expert Galen Emanuele gives free, actionable EQ training in 5 minutes or less. Subscribe to the #CultureDrop and access free resources & content.

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White House, senators take aim at 'corporate greed in healthcare'

Fierce Healthcare

Both the executive branch and key bipartisan legislators announced plans Thursday to tackle the negative impacts of corporate interests and ownership in healthcare. | Multiple federal agencies and bipartisan Senate leaders have launched a salvo of efforts targeting anticompetitive behaviors, high prices and private equity-involvement in the healthcare industry.

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CMS says states could lose funding over Medicaid redeterminations issues

Health Care Dive

The interim final rule, which is set to go into effect Wednesday, comes as nearly 11.8 million people have been removed from the safety-net insurance.

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Tracing Technological Advancements in CKD Treatment and Preventive Care

HIT Consultant

Jeff Fox, Operating Partner at Chicago Pacific Founders Chronic Kidney Disease (CKD) remains a widespread health concern, affecting more than one in seven US adults and posing a substantial burden on healthcare systems worldwide. Fortunately, the convergence of innovative technologies offers promising solutions to address this pressing issue. Such advancements stand to revolutionize how healthcare entities treat, prevent, and better understand this nuanced condition.

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How tango Is Working To Fix Home Health Care’s Convener Problem

Home Health Care

The prickly relationship between home health providers and conveners is the industry’s worst kept secret. While some conveners are taking steps to improve these relationships, tango is trying to follow a completely different model to reach its goals. The company, which once dubbed itself the “anti-convener,” has now positioned itself an “enabler” rather than a convener.

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Strategies to Deal with Collaborative Healthcare Communication

Speaker: Dr. Ugo Uwaoma, MD, MBA

Due to the impact of COVID-19, integrating telehealth software into practices and organizations has become the new normal. In turn, this has increased the effectiveness of collaborative healthcare by strengthening communication amongst healthcare workers and helping combat the woes of burnout. Communication between patients and healthcare providers has also improved, allowing patients to reach their providers easily and decreasing turnaround time.

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Cardiovascular disease is a major concern for women. Here's what employers can do

Fierce Healthcare

Cardiovascular disease is a key health concern for women, and a new guide seeks to arm employers with the tools and information need | Cardiovascular disease is a key health concern for women, and a new guide seeks to arm employers with the tools and information needed to help workers manage these needs.

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CVS overhauls how its retail pharmacies charge for prescription drugs

Health Care Dive

Under the new model, CVS’ pharmacy network will price drugs based on the amount the company paid for them, plus a defined markup and additional pharmacist fee.

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Insights Management: A New Paradigm for Cancer Treatment

HIT Consultant

Lance Hill, CEO of Within3 The cancer market for the pharma industry accounts for about a third of their product pipeline. With oncology drug sales set to top $390 billion by 2027 , life science companies are aligning efforts to prioritize this critical market opportunity ahead of competitors. The field of cancer presents unique challenges for the pharmaceutical industry, requiring innovative solutions to address high demand, intense competition, expensive research and development (R&D), com

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CVS Leveraging Health Care Services Segment To ‘Leapfrog’ Its Peers

Home Health Care

CVS Health (NYSE: CVS) held its investor day Tuesday, which included company leaders’ ambitious plan for the future. That plan includes a synchronization of its health care delivery arm with the rest of the enterprise, and that health care delivery arm, of course, includes home-based health care. “We said we wanted to be in primary care, we wanted to be in the home, we wanted to have provider enablement capabilities,” CVS Health CEO Karen Lynch said.

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Top 12 Telehealth KPIs Every Health Tech Leader Should Know

Speaker: Matt McBride, CEO and Co-Founder of Mend

Patient engagement happens before, during, and after interactions. Consumer research has found that in 2021, 64% of US households reported using Telehealth services. In addition 34% of patients would prefer Telehealth visits to in-office visits. Accessible patient engagement technology can help you improve your relationships with your patients while also improving your KPIs.