Sat.Jul 22, 2023 - Fri.Jul 28, 2023

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63% of Consumers Perceived Medical Billing as Challenging

HIT Consultant

What You Should Know: HealthLock , a leading medical fraud and overbilling protection solution, today unveiled insightful findings from a recent attitudinal study exploring how adults in the United States feel about healthcare, from claims and billing to medical fraud and privacy. The study sheds light on consumer attitudes and preferences, highlighting the need for innovative solutions to address the public’s concerns.

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Cost Trumps Quality of Health Care for Consumers As Their Experience Has Eroded

Health Populi

Patients’ perceptions of health care quality and experience have fallen in the three years since 2020, based on a July 2023 update from The Beryl Institute – Ipsos Px Pulse study. Start with health care quality, which 58% of U.S. adult patients ranked as “very good or good” in June 2020. The percent of health consumers evaluating their healthcare quality as very good or good fell to 41% of people in June 2023, an erosion of 17 percentage points, shown in the first chart.

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PE ownership worsens quality, raises costs, according to BMJ review

Health Care Dive

The analysis comes as private equity investments in healthcare soar and regulators look to crack down on roll-up acquisitions.

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AHA, BCBSA urge CMS to ditch 'conflicting' requirements in prior authorization reform proposal

Fierce Healthcare

Lobbying groups representing different camps of the healthcare industry have come together to urge the Centers for Medicare & Medicaid Service (CMS) to reconsider “conflicting regulatory propos | The American Hospital Association, American Medical Association and Blue Cross Blue Shield Association penned a joint letter highlighting "conflicting" prior authorization electronic standards and workflows they say will bring industry confusion and unnecessary burden.

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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Cleveland Clinic's new Mentor Hospital is a 5G mmWave test bed

Healthcare It News

Lake County, Ohio's Mentor Hospital opened earlier this month, with Cleveland Clinic's first private 5G network – a 5G millimeter wave network built on an Ericsson platform. In addition to several patient engagement touchpoints, the health system says it's looking to private cellular networks to keep up with healthcare's demand for high speeds, low latency and the need for cybersecurity.

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GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

The retail health landscape continues to grow, now with GNC Health offering a new program featuring telehealth and “curated set” of 40+ generic prescription drugs commonly used in urgent care settings. The services are available to members of GNC’s new-and-improved loyalty program, GNC PRO Access , which is priced at a fixed fee of $39.99 for one year’s membership.

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'The danger is great and growing': Healthcare experts call on industry to reduce the risks of nuclear war

Fierce Healthcare

The time is now 90 seconds to midnight, according to the Doomsday Clock, which scientists use to estimate how close humanity might be to blowing itself up with nuclear weapons. | The world hasn't been this close to nuclear war since the Cold War, say experts. Editors of prestigious medical journals sound a call to disarm.

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Vendor notebook: Virtual care options on Google Cloud, AR surgical imaging and more

Healthcare It News

New healthcare technology innovations developed outside the box offer clinicians more tools, including cloud-based telehealth, remote lab testing for infections and enhanced imaging for surgical precision. Google Cloud adds Pager's virtual care platform Pager announced Monday that its 23 million-member-strong virtual care navigation and collaboration platform is available on Google Cloud Marketplace, which means its customers can now access cloud-based tools like artificial intelligence and

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Does milk help heartburn?

Healthcare Associates

Does Milk Help Heartburn? Heartburn is highly common, as it affects an estimated 20% of people in the U.S. It is a symptom of acid reflux. Vomiting, coughing and difficulty swallowing are some of the many other symptoms you may experience with heartburn if you have acid reflux. For many years, it’s been a common belief that drinking milk can make heartburn go away.

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Cigna sued over algorithm allegedly used to deny claims

Health Care Dive

The lawsuit filed in a California district court alleges the health insurer used the technology to “deny payment in batches of hundreds or thousands at a time,” violating state law.

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5 Essentials for Healthcare CIOs: A Provider Data Management Checklist

Complete and accurate provider data is essential for health organizations to operate effectively. A better understanding of your provider network helps to understand patients and consumers, identify gaps in care, and make the best possible decisions for your businesses. A modern provider data management solution should power a complete and accurate view of each of your providers, make this data easily accessible across functional groups, and be flexible and agile enough to scale. with your needs

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How providers are navigating Florida's new law restricting access to gender-affirming care

Fierce Healthcare

Last month, the American Medical Association (AMA) passed a resolution to protect access to gender-affirming care, committing to opposing criminal and legal penalties against patients, their famili | Approved by Gov. Ron DeSantis, the law imposes restrictions on adult access to gender-affirming care. Some providers have been forced to stop serving new or existing patients in some capacity.

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St. Peter's Health's bumpy migration to Epic MyChart

Healthcare It News

Since its go-live in June, St. Peter's Health in Helena, Montana said that it has received feedback that patients are having trouble accessing their health information, scheduling appointments and processing referrals in MyChart. WHY IT MATTERS In June, St. Peter’s patients gained access to MyChart through an Epic Community Connect partnership with SCL Health, which is now part of Intermountain Health.

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New Medicare Marketing Definition

Triage Health Law

On May 10, 2023, the Center for Medicare & Medicare Services (“CMS”) issued guidance to clarify the definition of “marketing” for Medicare Advantage Plans (“MA Plans”) and Prescription Drug Plans (“PDPs”). [1] The new definition expands “marketing” to include activities intended to draw a consumer’s attention to an MA Plan or PDP, influence a consumer’s decision-making process, or influence a consumer’s decision to stay enrolled in an MA Plan or PDP.

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AWS’ head of health AI on Amazon’s new clinical documentation play

Health Care Dive

AWS’ Tehsin Syed shared what differentiates HealthScribe from other AI-based medical scribes and how Amazon is approaching tricky questions of accuracy and responsibility around generative AI in healthcare.

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A Guide to Improved Sepsis Detection & Compliance: 6 Areas You Should Address

This guide highlights key areas that your sepsis detection platform should address to minimize the impact of this leading, entirely preventable cause of in-hospital deaths, as well as how to increase compliance by 20% in 30 days. Download to learn more!

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AWS rolls out generative AI service for healthcare documentation software

Fierce Healthcare

Amazon Web Services announced Wednesday a new AI-powered service for healthcare software providers that will help clinicians with paperwork. | AWS HealthScribe uses generative AI and speech recognition to help doctors transcribe and analyze their conversations with patients and drafts clinical notes.

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Patients want health record access with usability, says Sequoia Project

Healthcare It News

In a new report released this week, researchers with the Sequoia Project showed how meaningful improvements in health information access for patients, caregivers and care partners are critical to boosting interoperability. WHY IT MATTERS During months of direct research, the Sequoia Project's Consumer Voices Workgroup facilitated discussions and polls focused on patient and provider experiences using electronic health record-based patient portals as the vehicle for accessing, using and shari

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Disability-Inclusive Climate Action in Bangladesh: Gaps and Opportunities

Bill Of Health

Image courtesy of Matthew “Hezzy” Smith. By Matthew “Hezzy” Smith Bangladesh, at the frontlines of global climate change, provides a critical litmus test for advocacy to ensure that persons with disabilities are included in climate change mitigation and adaptation. The disastrous effects of last summer’s historic flooding in the Sunamganj and Sylhet districts on persons with disabilities show that while the country’s laws and policies gesture toward inclusion, considerabl

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Walgreens hunts for healthcare experience in new CFO

Health Care Dive

The departure of CFO James Kehoe comes as recent financial results for Walgreens, which is working to transition from a pharmacy chain to a healthcare services company, have underperformed market expectations.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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AI, nurses protesting, another hospital shooting—Stakeholders debate how to make hospitals safe

Fierce Healthcare

This week, a visitor opened fire at Legacy Good Samaritan Medical Center in Portland, killing a security guard and injuring a nurse. | Following increases in both aggression towards nurses and mass shootings, stakeholders are debating whether new tech or old solutions can make a difference.

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How proactive, predictive, AI-powered patient oversight can boost health outcomes

Healthcare It News

Healthcare information technologies like AI-driven decision support and patient outreach tools can enable hospitals and health systems to achieve improved outcomes through proactive, predictive patient oversight, some health IT experts contend. Why is proactive, predictive patient oversight important in today's healthcare industry? What role does AI-driven decision support play in this kind of patient oversight?

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Adult Day Emerges As A Potential New Service Line For Home Care Providers

Home Health Care

Now that the public health emergency (PHE) has ended , one segment of the senior care space that had a particularly difficult time throughout the pandemic could make a serious comeback. That is adult day services. “Adult day definitely struggled during the pandemic in a lot of ways that other care models didn’t,” Brendan Flinn, a senior policy advisor at the AARP Public Policy Institute, told Home Health Care News.

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How AI helps healthcare organizations achieve the Quintuple Aim

Health Care Dive

Learn how ambient clinical intelligence (ACI) can help move the needle on every aspect of the Quintuple Aim—and the impact its having on clinicians and patients at WellSpan Health.

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Level up Culture & EQ | Sign up for the #CultureDrop

Once a week, culture & leadership expert Galen Emanuele gives free, actionable EQ training in 5 minutes or less. Subscribe to the #CultureDrop and access free resources & content.

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Medicare Advantage report shows enrollees capitalize on supplemental benefits

Fierce Healthcare

Most Medicare Advantage (MA) enrollees use one or more supplemental benefits, with most health plan members using multiple benefits, according to a newly released report from the Elevance Health Pu | Extra benefits from Medicare Advantage plans are highly utilized by enrollees, which improves health outcomes among at-risk populations, new analysis shows.

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APAC shifting to tech-enabled distributed model of care: Philips

Healthcare It News

While facing rising costs and workforce shortages, healthcare systems across Asia-Pacific have been exploring ways to make healthcare services more accessible by shifting to a data and digital-enabled distributed model of care delivery, a new Philips report found. FINDINGS The latest Future Health Index 2023 report by Royal Philips gathered responses from nearly 3,000 healthcare leaders and young professionals in 14 countries.

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UFOs Are Not the Only Potential Threat in American Skies

The Rand Blog

How can the United States best monitor its millions of square miles of domestic airspace for unidentified anomalous phenomena—what were once called UFOs—or anything else? Public reporting could help officials identify potential threats—but it'd help if the sightings being reported were actually unknown aerial phenomena and not U.S. military aircraft.

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FTC reaches proposed settlement with Surescripts in antitrust case

Health Care Dive

The lawsuit alleged the health IT vendor monopolized e-prescription drug markets for routing and eligibility through exclusivity agreements, threats and other exclusionary conduct.

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Strategies to Deal with Collaborative Healthcare Communication

Speaker: Dr. Ugo Uwaoma, MD, MBA

Due to the impact of COVID-19, integrating telehealth software into practices and organizations has become the new normal. In turn, this has increased the effectiveness of collaborative healthcare by strengthening communication amongst healthcare workers and helping combat the woes of burnout. Communication between patients and healthcare providers has also improved, allowing patients to reach their providers easily and decreasing turnaround time.

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Blue Shield of California taps Microsoft's cloud tech to build integrated data hub

Fierce Healthcare

The need for speed underpins a collaborative effort by Blue Shield of California and Microsoft that will utilize the cloud to deliver data about members to the insurer and providers in real-time, t | Blue Shield of California is collaborating with Microsoft to move to its cloud platform to improve data collection, storage and analysis.

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Community Health Systems improves chronic condition outcomes with RPM

Healthcare It News

Community Health Systems operates more than 80 affiliated hospitals and more than 1,000 outpatient sites of care in 16 states. THE PROBLEM The massive health system recently set three goals: Improve patient outcomes by monitoring and actively managing patients with chronic diseases, with a specific focus on remote medication titration to get more patients to guidelines.

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Professional Development: The Overlooked Solution to Nurse Burnout & Turnover

HIT Consultant

Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB, VP of Quality at Relias Despite the recent end to the COVID-19 global public health emergency, its effects linger. This includes nurse and clinician shortages, which persist across hospitals and health systems nationwide. About 100,000 nurses left the workforce during the pandemic, with over 600,000 reporting their intention to leave by 2027, citing stress and burnout as primary reasons.

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Amazon launches generative AI-based clinical documentation service

Health Care Dive

With the release of HealthScribe, AWS is the latest tech giant to leverage the futuristic algorithms to streamline medical notetaking for physicians.

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Top 12 Telehealth KPIs Every Health Tech Leader Should Know

Speaker: Matt McBride, CEO and Co-Founder of Mend

Patient engagement happens before, during, and after interactions. Consumer research has found that in 2021, 64% of US households reported using Telehealth services. In addition 34% of patients would prefer Telehealth visits to in-office visits. Accessible patient engagement technology can help you improve your relationships with your patients while also improving your KPIs.