Susan E. Mazer, Ph.D

OCTOBER 28, 2016

Note: This is a popular post from 2014 that is still relevant to the critical issue of patient safety. Florence Nightingale was not only the Mother of Modern Nursing; she also was the Mother of Healthcare Design and Patient Safety. She demanded ongoing documentation of patient progress and invented the nurse call system. She actually saw all of this as nursing — taking responsibility for the sick and preventing unnecessary suffering and death.

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Patient Safety Nursing Hospitals Patient Experience 52

The Beryl Institute

OCTOBER 3, 2016

As we prepare to announce the Patient Experience Conference 2017 program this week, it occurs to me there is an important story to be told. The organizations represented, the content shared and the volume of submissions received is a microcosm of what we believe to be true about the patient experience movement. First and foremost, we were humbled, honored and overwhelmed to receive a record number of submissions.

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Patient Experience Integration Healthcare 52

Health Dialog

OCTOBER 12, 2016

Benefits for Patients, Coaches, and Clients. Let’s face it. Making lifestyle changes isn’t easy. Especially when we’re feeling good and things seem fine, just the way they are. As comfortable as we often are with the status quo, we’ve all experienced that little voice in our head nagging us about shedding those few extra pounds, becoming more active, getting more sleep, or drinking more water.

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Accountability Prevention Healthcare 40