GoMoHealth

JULY 7, 2021

In a landscape in which consumers are routinely left with questions and feeling underserved, it’s considerably important that healthcare providers offer a heightened level of service and support in what are, very often, “life-or-death” matters. Recent data from Gallup indicates that nearly half of all Americans surveyed said they were dissatisfied with their level of healthcare, and this sense of dissatisfaction is made stronger with every substandard, anemic, or fleeting interaction with their

Healthcare Providers 74

Healthcare Providers Integration Quality of Care Accountability 74

Healthy Debate

JULY 7, 2021

The post North York Cares: Health team proving value of innovation appeared first on Healthy Debate.

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Medical GPS

JULY 7, 2021

The Time is Ripe. Once upon a time, we had to intentionally “sign on” to the outside world from our homes. Remember the days of dial-up internet and phones that were connected to the wall? Now we have to take intentional measures and flex enormous amounts of self-control to silence the outside world from within our homes. The competition for our attention at every moment of the day is steep and any successful business is aware of this reality.

Healthcare Providers 52

Healthcare Providers Healthcare Hospitals Patient Experience 52

Sequence Health

JULY 7, 2021

If you aren’t on the internet, do you really exist? This sounds like a silly question, but in 2021, it has a lot of merit. For most people, one of the first things they do when trying to find a store, service, or medical provide is complete a quick Google search. And of these people, few will both to go beyond the first page of results. If you lack an online presence, you won’t pop up in the results.

Hospitals 52

Hospitals Healthcare Prevention 52

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Health Recovery

JULY 7, 2021

Perhaps one of HRS’ closest-knit teams, the Product Support team works every day (even weekends!) to provide top-tier support to HRS clients across the country.

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The Beryl Institute

JULY 7, 2021

As a person who lives with chronic illness, I spend a lot of time thinking about how we define and improve patient experience. Improvement science tells us we cannot improve what we don’t define. By this standard, understanding how we define PX is as important as the tactics we use to improve it. The Beryl Institute’s definition of patient experience, “The sum of all interactions, influenced by an organization’s culture, that influence patient perceptions across the continuum of care,” is one of

Patient Experience 40

Patient Experience Healthcare 40

Health Populi

JULY 7, 2021

“What if…healthcare happened where we live, work, play, pray and shop, delivering the highest levels of retail experience?” I asked and answered in my book HealthConsuming: From Health Consumer to Health Citizen. The chapter called “The new retail health” began with that “what if,” and much of the book responded with the explanation of patients evolving toward health consumers and, ultimately, health citizens empowered and owning their health and care.

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Doctors Healthcare Patient Experience Prevention 137

Bookzurman

JULY 7, 2021

With so much evolving in healthcare and technology, it can be hard to keep up and difficult to see where the work that we, and our peers, do is being applied to help caregivers and patients. That's why we've hand-selected these recent articles featuring the world of healthcare interoperability and other related issues that our team finds to be worth a quick read.

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Telemedicine Healthcare Health Data 76