Exploring the potential of healthcare chatbots
Healthcare It News
MAY 1, 2023
Patients expect a convenient, Amazon-like, digital experience when engaging with healthcare. But in an era of continued staffing challenges, staying connected to the patient outside of the four walls of a healthcare facility can be difficult; enter the chatbot. Chatbots proactively engage with patients to offload routine clinical and administrative tasks that are traditionally handled by physicians, nurses, clinicians, and care team members.
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