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Making a Ruckus for the Patient Experience with Denise Wiseman | E. 86

Vie Healthcare

She also highlights the need to make a ruckus about HCAHPS, the critical role of Patient Family Advisory Councils, and reminds us that all leaders are human – and everyone is a leader. Or as my good friend Tom Dahlberg would say, “It includes love and the relationship of all connected with healthcare.” Oh, so here we go.

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Why It’s Time for Healthcare Organizations to Start Treating Patients Like Consumers

HIT Consultant

Patients realized that for many of their healthcare needs, they didn’t need to sit in a waiting room or try to find transportation only to have a five-minute interaction with a doctor or nurse. And they lack trust in healthcare providers, as well.

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Recognizing the Role of Caregiver with Melissa Fisher | E. 79

Vie Healthcare

Episode Introduction Melissa shares the four challenges faced by caregivers today, calls on doctors to recognize family and patients as a ‘’unit’’, and highlights the ‘’unpaid, untrained, overwhelmed, burned-out’’ reality of caregiving. ” Are you getting what you need to process improve? Really, they’re not.

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Newsletter, February 2024

Patient Safety Movement

Approximately 25% of patients experience an adverse event in US hospitals, with over 40% caused by preventable errors. A critical element in achieving optimal patient safety is the active participation of the patient and their family members in the healthcare process.