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Avoiding the 7 Deadly Sins of Patient Experience

Medical GPS

Poor patient satisfaction scores can hurt an organization’s reputation and bottom line. As patients are becoming more savvy healthcare consumers providing an exceptional patient experience is not only a key to success, it is necessary for survival. Empathy has strong correlation with patient satisfaction.” (2).

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The 7 Deadly Sins to AVOID When Fostering Patient Engagement

Medical GPS

Below are several descriptions of Patient Engagement. This common theme may be considered the main goal of an effective patient engagement program. . Patient engagement involves encouraging patients to make informed decisions about their own health.” (1). The opposite is also true.