The Beryl Institute

OCTOBER 19, 2020

In fact, in The Beryl Institute’s recent report on Consumer Perspectives on Patient Experience in the U.S. , it was revealed that consumer engagement in healthcare continues to decline, with consumers reporting fewer visits to primary care providers, hospitals, labs and specialist providers.

Ambulatory Care 52

Ambulatory Care Patient Experience Telemedicine Primary Care 52

Health Populi

AUGUST 3, 2023

As we start at this fairly nascent moment in the hospital-to-home movement and migration in the U.S., ” Health Populi’s Hot Points : “Self-care is the new healthcare,” Monigle’s latest report on Humanizing Brand Experience, Volume 6, health care edition , called out.

Doctors 118

Doctors Ambulatory Care Telemedicine Urgent Care 118

Health Populi

SEPTEMBER 10, 2021

In 2021, nearly one-half of hospitals and health systems ranked in Tier 2, with in Kaufman Hall’s words, “a thoughtful approach to becoming more consumer centric,” investing in digital infrastructure and programs across the enterprise.

Primary Care 77

Primary Care Hospitals Ambulatory Care Integration 77

Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. How do health care providers build trust? COVID-19 indeed raised the bar for trust between patients and health care providers. Press Ganey asks.

Ambulatory Care 119

Ambulatory Care Doctors Hospitals Telemedicine 119

Health Populi

OCTOBER 10, 2022

with a client group in the past several months has had a line item on the agenda to brainstorm the impact and opportunity of care-at-home, hospital-to-home, or Care Everywhere. In addition, post-acute and long-term care, infusions, and dialysis exist but require a more complete offering to scale to the home.

Primary Care 62

Primary Care Ambulatory Care Hospitals Integration 62

Health Populi

DECEMBER 12, 2022

consumers’ utilization of health care has been pretty stable, the type of visit encounters is shifting away from hospital inpatient cases to ambulatory care, urgent and retail health care sites, data from Kaufman Hall and Sg2 tell us. While overall U.S.

Healthcare 68

Healthcare Ambulatory Care Hospitals Primary Care 68

Health Populi

AUGUST 9, 2021

Finally, blend digital, virtual, and face-to-face care to, in Accenture’s words, “provide effective, trusted and reliable services.” When we think “health care” in terms of consumer satisfaction in this study, the industry feels more akin to lower-scoring hotels, wireless phone services, and the U.S.

Ambulatory Care 124

Ambulatory Care Life Sciences Patient Experience Health Data 124