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More Evidence of Self-Rationing as Patients Morph into Healthcare Payors

Health Populi

Consumers make personal clinical decisions that can be against “doctor’s orders” and shop for health care at another provider site that can be less costly and/or have better consumer reviews or word-of-mouth (with 4 in 5 consumers traveling past the closest hospital to one further away due to a better reputation).

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Consumers Want Help With Health: Can Healthcare Providers Supply That Demand?

Health Populi

Whether retail clinics, telehealth, or asynchronous physician visits via mobile health apps — consumers’ adoption of these sites, away from traditional brick-and-mortar doctors’ offices and ambulatory care clinics, has hovered around 10%, Oliver Wyman gauges in this report. health-insured adults in July 2018.