Health Populi

AUGUST 3, 2023

Note that this framework has been developed by the AMA, the largest professional organization of doctors. While moving health care to the home will involve quite different workflows and disruptions to current general medical practice, it is clear that physicians in the U.S. An aging U.S.

Doctors 118

Doctors Ambulatory Care Telemedicine Urgent Care 118

The Beryl Institute

OCTOBER 19, 2020

In recent days, with two teenagers who are back in school, I have started to catch up on scheduling their doctors’ visits, dentist checkups and orthodontist appointments that have been suspended these last few months. In fact, in The Beryl Institute’s recent report on Consumer Perspectives on Patient Experience in the U.S. ,

Ambulatory Care 52

Ambulatory Care Patient Experience Telemedicine Primary Care 52

Healthcare Success

APRIL 8, 2024

For medical organizations, the best packaging goes beyond mere window dressing and encompasses the entire patient experience (e.g., Aligning your patient’s tangible experiences with the image you want to convey is essential. Hospitals and health systems can also achieve promotional success by packaging service lines (e.g.,

Patient Experience 281

Patient Experience Ambulatory Care Urgent Care Doctors 281

Health Populi

SEPTEMBER 10, 2021

In 2021, nearly one-half of hospitals and health systems ranked in Tier 2, with in Kaufman Hall’s words, “a thoughtful approach to becoming more consumer centric,” investing in digital infrastructure and programs across the enterprise.

Primary Care 77

Primary Care Hospitals Ambulatory Care Integration 77

Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. How do health care providers build trust? COVID-19 indeed raised the bar for trust between patients and health care providers. Press Ganey asks.

Ambulatory Care 119

Ambulatory Care Doctors Hospitals Telemedicine 119

Health Populi

OCTOBER 19, 2021

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. Year on year, few experience benchmarks significantly shifted between 2020 and 2021, the first bar chart shows.

Ambulatory Care 73

Ambulatory Care Doctors Primary Care Hospitals 73

Health Populi

FEBRUARY 15, 2021

Deloitte presented this graphic for an integrated data and analytics platform supporting remote patient monitoring data feeds in a June 2020 report noting that remote patient monitoring could trigger a multi-channel data tsunami.

Ambulatory Care 118

Ambulatory Care Urgent Care Health Data Regulations 118