Improving Patient Experience: 8 Overlooked Fundamentals
Readiness Rounds
SEPTEMBER 25, 2023
While you can't skyrocket one element by 1000%, you can gradually improve 1,000 things by 1%--the popular sentiment from Jan Carlzon. To truly succeed, you need a comprehensive approach that takes into account various aspects of your organization. However, the key is not just in preventing errors but in how you respond when they occur.
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