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Beyond the Digital Front Door: 4 Mobility Tenets for Superior Patient Experience Design

HIT Consultant

As the front door to healthcare organizations becomes increasingly digital, these rules for engagement are fast becoming the keys to unlocking patient loyalty. As healthcare digital innovators, we are witness to a fundamental shift in consumer experience expectations.

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Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”

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Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”

article thumbnail

Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”

article thumbnail

Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”

article thumbnail

Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”

article thumbnail

Payor-Provider Convergence with John Moore, Founder of Chilmark Research – Harlow On Healthcare

Health Blawg

Specialty care is the Achilles heel of this effort. John told of a medical director in a health system trying to work in a value-based care regime, while his cardiologists wanted to be paid on a FFS basis: Holding them accountable invariably led to them decamping to another system across town. “Burn the boats.”