'Podnosis': How insurers are using data to personalize care and how to fix primary care

When COVID-19 struck, healthcare administrators were forced to create tech-driven experiences. Now that we have a “new normal," demand is higher than ever for techie solutions like virtual care services. Senior editor Paige Minemyer interviews Rajeev Ronanki, chief digital officer of Elevance Health, on what health plans should be doing to provide a more personal patient experience.

More than 83 million people in the U.S. live in areas where there’s a shortage of primary care physicians. And the demand for primary care is almost certainly going to increase. So, what do we do? In this episode, Fierce Healthcare’s writer Frank Diamond put that question to Hoangmai (Mai) H. Pham, M.D., president and CEO of the Institute for Exceptional Care.

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Podnosis is produced by senior multimedia producer Teresa Carey with managing editor Querida Anderson and senior editors Heather Landi and Paige Minemyer. The sound engineer is Caleb Hodgson. The interviews are by all our “Fierce” journalists. Like and subscribe wherever you listen to your podcasts.

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