Jennifer Gaudet Hefele will offer more detail in the HIMSS23 session "Leveraging the Wisdom of Crowds to Measure Healthcare Quality." It is scheduled for Tuesday, April 18 at 3 p.m. – 4 p.m. CT at the South Building, Level 5, room S505.
Complementing traditional experience surveys with AI
By analyzing crowdsourced patient experience data with NLP, it's possible to enhance care quality measurement and reporting, says Jennifer Gaudet Hefele, senior scientist at Booz Allen Hamilton, a speaker at HIMSS23.
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