One thing many IT pros have been asking for since the release of Microsoft Teams was a certification to go along with it. There are some great resources from Edx out there that can help you gain more knowledge around all things Microsoft Teams (specifically “Enabling Teamwork with Microsoft Teams” and “Microsoft Services Adoption Specialist”) along with the newer Learning Paths that Microsoft provides for IT pro training. However, there was no official exam nor certification strictly dedicated to Teams to go along with it….until now! During Ignite, Microsoft released a plethora of new features and functionality for Teams which included a new exam path for Microsoft Teams administrators! The new certification is called “Microsoft 365 Certified: Teams Administrator Associate“, not to be confused with the similarly named certification “Microsoft 365 Certified: Teamwork Administrator Associate“. Although the Teamwork Administrator Associate certification does have some Teams pieces (and you should definitely consider taking this exam as well so you can see the “big picture” around Teams) it didn’t specifically target the deeper aspects of Teams for those administrators that will only be handling this service. For those of that that fall under this umbrella, you’re in luck because today we’ll be breaking down what you’ll need to know to pass the MS-700: Managing Microsoft Teams exam and earn that shiny new certification! With that being said, let’s put that brain to work to ace the MS-700!
Plan and Configure a Microsoft Teams Environment (45-50%)
Upgrade from Skype for Business to Microsoft Teams
- Choose an appropriate upgrade path and coexistence mode to meet specific
requirements - Plan and troubleshoot meeting migration
- Configure Microsoft Teams upgrade notification and meeting app choices
- Configure coexistence mode for the organization and per-user
Plan and configure network settings for Microsoft Teams
- Plan for successful network deployment by using Network Planner [2]
- Calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events [2]
- Assess network readiness by using the Network Testing Companion
- Configure network ports and protocols used by Microsoft Teams client application’
- Configure media optimizations by using QoS
Implement Governance and Lifecycle Management for Microsoft Teams
- Create team templates
- Set up policies for Office 365 Groups creation [2]
- Configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
- Archive, restore, and delete a team [2]
Configure and manage guest access
- Configure guest users for Microsoft Teams
- Configure guest permissions for a team
- Configure meeting, messaging, and calling options for guests
- Remove guests[2]
- Manage Azure AD access review for guests
- Configure guest access from Azure AD portal
Manage security and compliance
- Assign Microsoft Teams Admin roles[2]
- Create and manage compliance features, including retention and sensitivity policies
- Create security and compliance alerts for Microsoft Teams
- Create an information barrier policy
- Interpret security reports for Microsoft Teams
Deploy and manage Microsoft Teams endpoints
- Deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), MacOS, and mobile devices
- Manage configuration profiles
- Manage device settings and firmware
- Configure Microsoft Teams Rooms
Monitor and analyze service usage
- Interpret Microsoft Teams usage reports
- Interpret Microsoft 365 usage reports
- Optimize call quality by using Call Analytics[2]
- Analyze organization-wide call quality by using Call Quality Dashboard[2]
Manage Chat, Calling, and Meetings (30-35%)
Manage chat and collaboration experiences
- Configure messaging policies
- Manage external access
- Manage channels for a team[2]
- Manage private channel creation policies
- Manage email integration
- Configure external access for SharePoint and OneDrive for Business
- Manage cloud file storage options for collaboration
Manage meeting experiences
- Configure meeting settings
- Create and manage meeting policies
- Configure settings for live events
- Create and manage policies for live events
- Configure conference bridge settings
Manage phone numbers
- Recommend a PSTN connectivity solution based on specific business requirements
- Order phone numbers
- Manage service numbers
- Add, change, or remove an emergency address for your organization
- Assign, change, or remove a phone number for a user
- Manage voice settings for users
Manage Phone System
- Manage resource accounts
- Create and configure call queues
- Create and configure auto attendants
- Manage call park policies
- Manage calling policies
- Manage caller ID policies
- Interpret the Direct Routing health dashboard
Manage Teams and App Policies (20-25%)
Manage a team
- Create a team[2]
- Upgrade an existing resource to a team
- Manage privacy levels for a team
- Manage org-wide teams
Manage membership in a team
Implement policies for Microsoft Teams apps
That wraps up what you’ll need to know for the MS-700 exam! So get out there and start studying so you can show off that brand new MS-700 certification to all of your colleagues! I also encourage you to go check out the rest of ever-expanding Teams content here.
