Four Elements of an Impactful Nurse Line Program
Health Dialog
JANUARY 17, 2017
“I have asthma and I’m having trouble breathing. It’s 1AM. What should I do?”. “My infant has a fever of 102. Do we need to go to the emergency room?”. “I’m having pain in my hip and I’m not sure why.”. Every day, our nurse health coaches receive calls like these from members with urgent health concerns. In these instances, a nurse line program becomes an extension of the member’s pediatrician, primary care physician, nurse, or other trusted health professional.
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