Sat.Oct 04, 2014 - Fri.Oct 10, 2014

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Encouraging Conversations on Patient Experience Excellence

The Beryl Institute

In the last few weeks, I have been fortunate to join in a number of in-person conversations on patient experience improvement. From the gathering of patient advocates and experience champions in South Carolina, for the newly named Carolina Advocates for Patient Experience annual conference, to the impressive Patient Experience Summit put on by Dignity Health in Phoenix, that brought together over 650 front line caregivers and executive leaders in learning and dialogue on how to continue to their

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It's not me, it's you: How to painlessly transition to a new population health management vendor

Health Dialog

If your care management program is no longer cutting it, maybe it is time to blame your vendor, not your team. Not all care management programs are created equal. But, just because you have a solution implemented, doesn’t mean you have to stick with it. Transitioning to a new vendor may be just what you need to kick your program into an effective gear.