Reframing Patient & Family Experience
The Beryl Institute
JUNE 4, 2015
As the experience conversation grows and more voices enter the discussion, I have come to recognize a need to reframe how we think about experience overall. In much of what I have written and shared in my talks, I have stressed an important point, that experience at its broadest point is all a patient, long-term care resident and/or family member encounters while they are engaged in our healthcare system.
52 
Let's personalize your content