Sat.Mar 29, 2014 - Fri.Apr 04, 2014

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Reigniting our Intention for Patient Experience Improvement

The Beryl Institute

In just the last few days I had the privilege of spending time with the team at Cincinnati Children’s and then speaking with caregivers, staff, patients, family and community members as part of the Ontario Ministry of Health’s Central Local Health Integration Network Quality Symposium. While vastly different organizations and experiences that crossed an international border I was struck and even moved by the passion and commitment I see growing around the patient experience.