Sat.Mar 04, 2017 - Fri.Mar 10, 2017

article thumbnail

The Member Experience Reflects the Patient Experience

The Beryl Institute

My pathway to The Beryl Institute was more personal than professional. An innovative experienced association executive with over 30 years of membership and marketing experience in the non-profit community was my experience detailed on my resume; however, being a mom of a now 24-year old daughter diagnosed with Multiple Sclerosis (MS) at the very young age of 13 is my personal patient experience backstory.