Sat.Apr 30, 2016 - Fri.May 06, 2016

article thumbnail

It is Time for the Experience Era

The Beryl Institute

Just three weeks ago as we gathered at Patient Experience Conference 2016 I challenged our participants and the public watching us live that this is our moment in patient experience. If we look to make the kind of change we believe is needed in our new healthcare world, we must work to ensure the conversation on patient experience now rests at the heart of healthcare itself.