Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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How Chatbots Can Be the Next Best Thing in Healthcare

HIT Consultant

Jason Warrelmann, Global Director of Healthcare and Life Sciences, UiPath Today’s healthcare facilities are facing critical staffing problems. Over 19% of U.S. hospitals are experiencing staffing shortages, according to government data posted earlier this year. Caused primarily by the COVID-19 pandemic, nurses and doctors have left hospitals and healthcare clinics because of the dangerous, high-stress conditions.

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Consolidated systems charge more for ‘marginally’ better care, study finds

Health Care Dive

Care delivered by physicians in health systems costs between 12% and 26% higher than care delivered by independent physicians, according to a study published in JAMA Network.

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Industry Voices—5 steps to develop an effective 'always-on' patient communication strategy

Fierce Healthcare

Industry Voices—5 steps to develop an effective 'always-on' patient communication strategy hlandi Mon, 01/30/2023 - 18:17

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Leveraging patient engagement technologies to tackle health inequity

Healthcare It News

Reduce Healthcare Inequities with Patient Engagement Technology Addressing healthcare inequities is no simple task. The causes are complex, from environmental to socioeconomic factors, and aren’t easy to address. There are opportunities, though, to bridge gaps in healthcare by leveraging patient engagement technology. Remote patient monitoring – staying connected with patients outside of the medical setting – has the potential to deliver several important benefits for disadvant

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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The US Healthcare System Outspends and Underperforms While Most People Live Paycheck to Paycheck

Health Populi

The U.S. is an outlier in the world for high health care spending, as well as in low achievement for life expectancy at birth — 3 years less than that in peer OECD countries — discussed in U.S. Health Care from a Global Perspective, 2022: Accelerating Spending, Worsening Outcomes , the latest look into American health system performance in a global context from The Commonwealth Fund.

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FTC orders GoodRx to stop sharing users’ health data with advertisers, issues $1.5M fine

Health Care Dive

FTC officials said they are putting the market on watch with the enforcement against GoodRx. The digital health company allegedly collected data, including patient medications, and shared it without user consent.

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Remote therapeutic monitoring is reimbursable – here's what you need to know

Healthcare It News

Ever since CMS released the new CPT codes for remote therapeutic monitoring last year, health systems have been eager to use them, but unsure of the criteria. Providers are acknowledged for the time they spend connecting with patients outside of the office. With the new CPT codes, providers can get reimbursed for: Educating patients on how to use a remote care-management platform.

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18 Strategies That Make Great Healthcare Website Designs

Healthcare Success

Your website is—more often than not—the first experience people have with your brand. So having a solid strategy is crucial. Creating an immersive, branded space for users to experience is vital for effective marketing. When you’re strategic, branding and messaging are clear and cohesive across multiple channels, and your website can better support your short- and long-term business goals, such as: Better brand image Improved trust Enhanced brand reputation More appointments Increased patient vo

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Cigna addresses MA overhaul, fresh off $6.7B in profit

Health Care Dive

CEO David Cordani addressed the CMS’ recent changes to the Medicare Advantage program, Cigna’s multibillion-dollar investment in VillageMD and more in the payer’s fourth-quarter earnings on Friday.

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GOP lawmakers ready to scrap Oracle Cerner's $16B VA contract unless 'deeply flawed' EHR fixed

Fierce Healthcare

GOP lawmakers ready to scrap Oracle Cerner's $16B VA contract unless 'deeply flawed' EHR fixed hlandi Tue, 01/31/2023 - 20:39

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5 Essentials for Healthcare CIOs: A Provider Data Management Checklist

Complete and accurate provider data is essential for health organizations to operate effectively. A better understanding of your provider network helps to understand patients and consumers, identify gaps in care, and make the best possible decisions for your businesses. A modern provider data management solution should power a complete and accurate view of each of your providers, make this data easily accessible across functional groups, and be flexible and agile enough to scale. with your needs

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Third-party data breach round-up: mscripts, Diligent, Mailchimp

Healthcare It News

This month, more than 114,000 individuals may have experienced personally identifiable information and protected health information exposures from these incidents while an email marketing hack is a new source for phishing attacks. Medication adherence platform mscripts breached On January 17, the cloud-based mobile pharmacy platform that focuses on patient engagement and medication adherence solutions, mscripts, reported to the U.S.

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MEDITECH’s top 5 podcasts of 2022

Meditech

Life doesn’t pause when new challenges come to light, yet clinicians are expected to stay current while also juggling their regular duties. Podcasts offer an easy, digestible way to hear about new information on-the-go: in other words, the perfect format for busy healthcare workers. On the MEDITECH Podcast, we host a variety of accomplished guests who share their insights on topics ranging from AI to staff retention efforts to health equity.

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Louisiana sends cease-and-desist order to Express Scripts over delayed insurance claims

Health Care Dive

State officials began investigating Express Scripts in April after receiving multiple complaints from an independent pharmacy association over the Cigna-owned PBM’s handling of claims.

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CMS proposes small hike to Medicare Advantage, Part D plan payments in 2024 amid risk adjustment changes

Fierce Healthcare

CMS proposes small hike to Medicare Advantage, Part D plan payments in 2024 amid risk adjustment changes rking Wed, 02/01/2023 - 17:35

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A Guide to Improved Sepsis Detection & Compliance: 6 Areas You Should Address

This guide highlights key areas that your sepsis detection platform should address to minimize the impact of this leading, entirely preventable cause of in-hospital deaths, as well as how to increase compliance by 20% in 30 days. Download to learn more!

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Patient data and insights to enable value-based care and improve payment integrity

Healthcare It News

Value-based care is emerging in the healthcare ecosystem, largely due to its ability to offer benefits for everyone from patients to physicians to payers. With the power of data and analytics, users can track and improve patient outcomes and control healthcare costs while delivering better quality of care. Patient 360 can provide an optimal experience to patients and healthcare providers with first-rate payment integrity.

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Medicaid Structured Family Caregiving Enables Caregivers to Make Caregiving Their Primary Focus

NASHP

Family caregivers play an important role in caring for Medicaid Home and Community Based (HCBS) waiver participants. Some states have moved to offer structured family caregiving (SFC) services within their Medicaid program to help HCBS waiver participants’ primary caregivers fulfill that role. SFC services include payment, individualized training based on the needs of the waiver participant, coaching, back-up or respite care, and other supports.

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CMS issues 2% MA rate hike for 2024

Health Care Dive

Trade association AHIP said it was “concerned with the potential adverse impact of the rate notice,” especially in light of other recent regulation seeking to claw back overpayments to MA payers.

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Commonwealth Fund: US has lower life expectancy but spends most on health compared to other countries

Fierce Healthcare

Commonwealth Fund: US has lower life expectancy but spends most on health compared to other countries rking Mon, 01/30/2023 - 13:32

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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Leveraging augmented reality to enhance workflow simulation and product demonstration

Healthcare It News

Healthcare organizations are facing unprecedented challenges: high staff turnover leading to nursing burnout, hiring of temp/travel staff requires regular onboarding and hits tight budgets, and scheduling in-person meetings and trainings can become bottlenecks. Mixed Reality simulation offers a fully virtual, on-demand tool. Users can train where they want, when they want reducing scheduling bottlenecks and reducing training T&E spend.

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CMS Issues Long-Awaited Medicare Advantage RADV Final Rule

Sheppard Health Law

On January 30, 2023 , the Centers for Medicare & Medicaid Services (“CMS”) released the long-delayed final rule on risk adjustment data validation (“RADV”) audits of Medicare Advantage (“MA”) organizations (the “Final Rule”). CMS promotes the Final Rule as improving program integrity and payment accuracy as well as transparency and certainty. One thing that is certain, CMS can expect further challenges to its RADV audit methodology.

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More patients — especially younger ones — are switching providers, survey finds

Health Care Dive

About 30% of patients selected a new provider in 2021, up from 26% in 2017, according to a new report from Accenture. Gen Zers and millennials were six times more likely to switch providers than older people.

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White House plans to end COVID emergency declarations on May 11

Fierce Healthcare

White House plans to end COVID emergency declarations on May 11 hlandi Mon, 01/30/2023 - 22:10

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Level up Culture & EQ | Sign up for the #CultureDrop

Once a week, culture & leadership expert Galen Emanuele gives free, actionable EQ training in 5 minutes or less. Subscribe to the #CultureDrop and access free resources & content.

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Intermountain and Story Health partner on specialty care for heart failure

Healthcare It News

Intermountain Health is looking to artificial intelligence and high-touch coaching to increase care personalization and medication adherence for patients with heart failure. WHY IT MATTERS Coaches from Story Health, which helps develop personalized care plans using clinical data, will be available to answer Intermountain patients' questions via text or call.

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The Pros, Cons And Future of Self-Directed Care

Home Health Care

Self-directed care undeniably has a place in the future of home-based care. How big that place is, however, is still up in the air. There are many benefits to offering self-directed or consumer-directed care, especially for patients who would rather be cared for by a caregiver of choice. States see it as a win-win because it lowers the cost of care and gives families their preferred option.

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Healthcare industry most common victim of third-party breaches, Black Kite finds

Health Care Dive

The report comes days after the HHS alerted the sector to a pro-Russian hacktivist group called Killnet, which recently updated its target list to include hospitals and medical organizations in several countries.

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Employers hope to address parents' concerns about their kids' mental health

Fierce Healthcare

Employers hope to address parents' concerns about their kids' mental health fdiamond Tue, 01/31/2023 - 07:39

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Strategies to Deal with Collaborative Healthcare Communication

Speaker: Dr. Ugo Uwaoma, MD, MBA

Due to the impact of COVID-19, integrating telehealth software into practices and organizations has become the new normal. In turn, this has increased the effectiveness of collaborative healthcare by strengthening communication amongst healthcare workers and helping combat the woes of burnout. Communication between patients and healthcare providers has also improved, allowing patients to reach their providers easily and decreasing turnaround time.

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Roundup: NZ names new Health Minister and more briefs

Healthcare It News

Infectious disease doc Verrall named Health Minister A parliament shakeup led by New Zealand's new Prime Minister Chris Hipkins saw Ayesha Verrall taking over health from Andrew Little, who is now handling defence. An infectious disease physician, Dr Ayesha Verrall became an MP in 2020 and since then, she has held the roles of associate Health Minister and Minister for Covid-19 Response.

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The Transformation in Behavioral Digital Health Services

Sheppard Health Law

This blog is the second installment of our Digital Health Trends series. Overview Digital health services have exploded since the onset of the COVID-19 pandemic, and behavioral health services have seen large increases in utilization. Prior to the pandemic, telehealth visits for mental health or substance use disorder represented less than 1% of outpatient visits, but by mid-2020 nearly 40% of telehealth outpatient visits were for mental health or substance use.

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CMS to crack down on Medicare Advantage audits, poised to claw back billions of dollars from insurers

Health Care Dive

Federal regulators have raised concerns about alleged payment abuses in the MA program for years, specifically for those tied to risk adjustments.

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White House unveils CancerX innovation accelerator, new funding for cancer screenings on Moonshot anniversary

Fierce Healthcare

White House unveils CancerX innovation accelerator, new funding for cancer screenings on Moonshot anniversary hlandi Thu, 02/02/2023 - 16:20

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Top 12 Telehealth KPIs Every Health Tech Leader Should Know

Speaker: Matt McBride, CEO and Co-Founder of Mend

Patient engagement happens before, during, and after interactions. Consumer research has found that in 2021, 64% of US households reported using Telehealth services. In addition 34% of patients would prefer Telehealth visits to in-office visits. Accessible patient engagement technology can help you improve your relationships with your patients while also improving your KPIs.