Sat.Oct 07, 2017 - Fri.Oct 13, 2017

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A Patient’s Wish List: Executing a Better Patient Experience

The Beryl Institute

As the newest member of The Beryl Institute Team, I want to begin by stating how honored I feel to be brought in as the Vice President of Experience Innovation. I started my new role on October 1, 2017 and the timing could not have been better because my first day on the job meant a trip to Southlake, TX for a quarterly in-person staff meeting. Since I have been a long-time friend and board member of the Institute, it was not a shock to me when I learned that Jason Wolf, President, had assigned