December, 2013

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Reflecting on The Patient Experience Movement: The Power of Voices and Collaboration

The Beryl Institute

As we stand at the end of each year, we tend to look back at all that led us to this moment and anticipate all that lies ahead. I stand here now with all of you that comprise our patient experience community, who live and breathe in your every action this patient experience movement, and can say without hesitation that together we have accomplished great things and together there are even more powerful moments to come.

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By: Hospital Noise Still Lowest Ranking HCAHPS Question « Sara Marberry Sara Marberry

Susan E. Mazer, Ph.D

[…] to Susan Mazer, Ph.D, President and CEO of HHS, “quiet is not a decibel level; quiet is an experience of […].