January, 2016

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Considerations for Patient Experience Excellence: 2016

The Beryl Institute

As we have watched the patient experience movement grow in the last five years of our journey at The Beryl Institute, we have seen increasing levels of commitment to this effort and a refocusing on what matters versus simply what is measured. Many began their involvement in patient experience efforts purely due to motivation by policy, measurement and then eventually financial implications for outcomes.

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Chronic Condition Prevention: Where BMI Alone Falls Short

Health Dialog

Obesity is a leading risk factor for many chronic conditions and the epidemic has grown in recent years. According to the 2015 Dietary Guidelines Advisory Committee, approximately two-thirds of American adults are overweight or obese. To curb this trend, organizations charged with managing population health must focus on identifying and reducing key indicators of weight risk.

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Say What? Simple Steps to Design Better Patient Engagement Materials

Health Dialog

Simply put, provider-patient communications should be as simple as possible. The best health communicators are those that take a few minutes to understand their patient or target audience BEFORE attempting to engage or instruct. The ability to create or select written, oral or graphic elements that match your audience’s understanding comes from learning about their literacy and numeracy skills.

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Chronic Care Management Priorities for a Newly-Diagnosed Patient

Health Dialog

A chronic condition diagnosis can be an overwhelming experience. Not only must the patient understand and accept what it means to have a long-term health issue, but there are specific actions that the patient must take to ensure their future well-being. Educating patients early in their disease journey is a critical step to ensure your chronic care management program achieves clinical and financial success.

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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Best Practices for Integrating Population Care Managers within ACOs

Health Dialog

At Health Dialog, part of our vision is to help health plans , providers and employers maximize the health of their populations in the most cost-effective ways. Our Population Care Management program places registered nurses, called Population Care Managers (“PCMs”), in primary care practices or within the administrative departments of Accountable Care Organizations (“ACOs”) and Patient Centered Medical Homes.