May, 2021

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Healthcare Marketing to Seniors: How to Create and Distribute on-Target Messaging

Healthcare Success

Is your “marketing to seniors” an audience turn-off? Are you inadvertently alienating the mature audience that you want to attract? Many people get genuinely upset—insulted, really—for a simple reason. This audience doesn’t like being included in the advertiser’s image of a “mature audience.” It seems to portray them as nearly over-the-hill, which is strongly contrary to their younger self-image.

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Evidence-based Leadership

Pro CRNA

By Thomas Davis, DNAP, MAE, CRNA. During my four decades as a nurse anesthetist, I have seen many changes in our profession and our day-to-day management of surgical cases. Back in the day, I was just as proud of my hospital-based diploma as our current doctorate level graduates are of their terminal degree. Upgrading entry level education first to the master’s degree and now the Doctorate level has mandated that nurse anesthetists be active players in gathering and applying evidence to case man

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How Virtual Care is Morphing into “Just” Healthcare – my post in Medecision Liberation

Health Populi

The pandemic accelerated many Very Big Deals in digital health venture capital investment, mergers and acquisitions, and the re-emergence of SPACs in health care. A closer look at this activity points to a key trend that will persist post-pandemic: that telehealth and the broader theme of virtual care is re-shaping how health care is delivered. This graphic comes out of my current thinking about telehealth across the continuum of care.

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Research as a Tool for Movements

Center for Health Progress

Over the past few months, as people continue to fight for police accountability , affordable health care , and vaccine equity , billions of dollars have started to flow from the Federal government as part of the American Rescue Plan. Some of these investments, like expansions of the Child Tax Credit, which will lift an estimated 4.1 million children, most of them Black and Latinx children , above the poverty line, are a critical step toward fundamentally rewriting our country’s safety net and so

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Facing layoffs in your organization? Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Our certified resume writers will create job search-winning resumes and LinkedIn profiles while they work with a career coach to learn unique strategies to stand out, attract the right employers, automate their job search, and land their dream job.

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Dental Practice Embraces Tech, Increases Revenue to Better Than Pre-COVID

Solution Reach

Reopening a dental practice – or any healthcare practice – in the midst of a pandemic is one of the biggest challenges our providers have ever faced. In many cases, we saw our dentists, eye doctors, and family physicians embracing technology like never before and forging ahead into uncharted territory, all in the spirit of serving their patients.

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The financial impact of patient safety errors

Patient Safety Blog

Keeping patients safe: It’s what healthcare providers strive to do every day. Look at any hospital or healthcare organization’s mission statement, and you’ll see that it addresses patient safety in some way—often listing safety as the number-one priority. However, patient safety isn’t just about avoiding errors and incidents to keep patients and staff safe from harm.

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Running circles around patient safety

Pro CRNA

By Thomas Davis, DNAP, MAE, CRNA. According the USA today , 42,060 people died due to auto accidents in the United States in 2020. In comparison, Yale University used revised criteria to define death due to preventable medical error and found that 22,000 patients were lost in 2020 due to needless mistakes. Both the auto and healthcare statistics are causes for alarm and have prompted professionals in each area to develop methods to reduce the tragic and unnecessary loss of life.

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Americans’ Views on Food Have Been Re-Shaped by the Pandemic: Think Security, Immunity, and Sustainability

Health Populi

As vaccinations jabbed into peoples’ arms in the U.S. continue to immunize health citizens from contracting the coronavirus, millions of folks are looking forward to getting back inside restaurants to enjoy meals out, as well as un-masking when grocery shopping. But people in the U.S. love their food both outside and inside the home: about one-half of people in the U.S. are continuing to cook at home more, according to the 2021 Food & Health Survey published today by the International

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Black Women Deserve Better Health Care

Center for Health Progress

A large part of my job is advocating for the needs of BIPOC communities in meetings with legislators and government representatives, and I am often one of the only people of color in the room. When a white physician says, “people of color don’t trust the health care system, it’s just their culture,” and heads nod around the room, I have to take a deep breath and speak up, reminding everyone that the basis of this mistrust is well-founded.

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Easy Ways to Call Patients for Recall

Solution Reach

As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are you missing out on building long-term relationships with your existing patients, but you’re also missing out on keeping your patients as healthy as possible and generating more revenue at your practice.

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5 Essentials for Healthcare CIOs: A Provider Data Management Checklist

Complete and accurate provider data is essential for health organizations to operate effectively. A better understanding of your provider network helps to understand patients and consumers, identify gaps in care, and make the best possible decisions for your businesses. A modern provider data management solution should power a complete and accurate view of each of your providers, make this data easily accessible across functional groups, and be flexible and agile enough to scale. with your needs

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AI and machine learning can implement positive change for the broader health ecosystem

Cloud Blogs

When communities have access to better data, they can make better decisions. However, progress has not been equal across the globe, and there is a great need to focus on societal issues such as reducing health inequity and improving access to care for underserved populations. While researchers work to unlock lifesaving discoveries and develop new approaches to urgent health issues, advancements in technology can help accelerate and scale new solutions.

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Maternal Mental Health Awareness During Pregnancy - Isabel Healthcare

Isabel Healthcare Blog

Pregnancy is portrayed as a time of happiness and emotional well-being, and for many that is their experience, but evidence shows mental illness can affect women in pregnancy. Pregnancy impacts women from many angles with regards to their physical and mental health and also the baby’s health. There is much debate over whether you are more or less likely to have ill mental health during pregnancy.

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The Ultimate Guide to Pain Management Billing Services and EHR

Advanced Data Systems

Easing pain caused by injury, disease, chronic condition, addiction, or any combination of these is a noble and rewarding pursuit that involves skill, determination, and an eye for patients’ reactions and body language.

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Getting Vaccinated Has Mental Health Benefits, Walgreens Finds

Health Populi

Most people in the U.S. who have received at least one COVID-19 vaccine shot have a welcoming side-effect: peace of mind and mental health, according to a survey conducted by Walgreens in April 2021. Three in four people said that getting vaccinated positively impacted their mental health, feeling some kind of relief, thankfulness, or optimism, among other sentiments.

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A Guide to Improved Sepsis Detection & Compliance: 6 Areas You Should Address

This guide highlights key areas that your sepsis detection platform should address to minimize the impact of this leading, entirely preventable cause of in-hospital deaths, as well as how to increase compliance by 20% in 30 days. Download to learn more!

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Heart Care Beyond the Doctor’s Office – James River Cardiology Concierge Program

GoMoHealth

James River Cardiology is a multi-location Virginia-based cardiovascular practice providing patients with the latest technolog ies and innovation s , with a passion to deliver a clinically integrated approach to whole-person care beyond the four walls of their clinics. . GoMo Health and James River Cardiology joined forces to launch a Personal Concierge outpatient digital therapeutic for cardiac patients (and their caregivers) undergoing a cardiac catheterization and /or per

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Join Us for a Dental Webinar: How to Grow When Others Are Slow!

Solution Reach

Attention dental practices! How easy is it for potential patients to find you online? Are your website and social media pages user-friendly and engaging? Are you using these avenues to educate current and future patients about the treatments and services you offer?

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Coaching Individuals for Quality Improvement in Healthcare

Life Qi

As the Point of Care Quality Improvement (POCQI) Coaching Guide neatly sums up: ‘Regular coaching is important for maintaining momentum in improving quality of care.’ QI coaching usually takes place in a team environment, but coaching in a one-to-one style - or coaching individuals - can also be really effective. In this article we’re going to look at how to coach individuals in QI, and various methods and ideas that may help you.

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Postpartum Mental Health Awareness - Isabel Healthcare

Isabel Healthcare Blog

In a recent blog we covered mental health conditions which can occur during pregnancy , but there are also some mental health conditions which can occur after the woman has given birth. The postpartum period is up to a year after giving birth, If a woman has experienced mental ill health in the past, then she is more likely to become mentally unwell during pregnancy or in this postpartum period than at other times in her life.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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Rebuild & Recover: Working (and Living) on the Other Side of COVID

Medi Leadership

We’ve (almost) made it on the other side, and yet the light at the end of the tunnel doesn’t feel as bright as anticipated. While some areas of pressure have been released, new burdens are mounting and healthcare workers and leaders are questioning where and how things, and even they, fit. More than ever, I’m hearing clients experiencing a sense of feeling overwhelmed, unclear, frustrated, and even lost.

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Trust in Healthcare is Under Stress in the US and Globally, Edelman Finds

Health Populi

You’re stressed, I’m stressed; most of us have felt stress in the COVID-19 era which began in the U.S. in the first quarter of 2020. Nearly eighteen months later, a 2021 Edelman Trust Barometer update finds that consumers’ trust in the health care industry is under stress, too — in the U.S. and around the world. The first chart from the Edelman health care update demonstrates that in most countries polled, health citizens’ trust in health care was buoyed in the firs

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St. Vincent Healthcare, Rimrock and RiverStone Health Create a “Healthy SPARK” for Women

GoMoHealth

In partnership with St. Vincent Healthcare, Rimrock, and RiverStone Health, the Healthy SPARK program improves overall health for prenatal and postpartum women who may also be dealing with substance use disorder (SUD). Through effective prevention, treatment, and diversion efforts within maternal child health populations, Healthy SPARK also reduces costly complications from SUD.

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Developing standards for hospital-wide patient safety

Patient Safety Blog

The World Health Organization (WHO) issued a rallying cry about patient safety as a global public health concern—and with good reason. There’s a 1 in 300 chance of a patient experiencing harm in the healthcare setting, while by comparison, an airline passenger has a 1 in 1 million chance of being harmed. In addition to the risks of injury or death, failure to adequately address patient safety increases the cost of care.

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Strategies to Deal with Collaborative Healthcare Communication

Speaker: Dr. Ugo Uwaoma, MD, MBA

Due to the impact of COVID-19, integrating telehealth software into practices and organizations has become the new normal. In turn, this has increased the effectiveness of collaborative healthcare by strengthening communication amongst healthcare workers and helping combat the woes of burnout. Communication between patients and healthcare providers has also improved, allowing patients to reach their providers easily and decreasing turnaround time.

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7 Tips to Improve Medical Practice Cash Flow Post-Pandemic

Advanced Data Systems

Everyone has been hit hard by the global coronavirus pandemic. Now as you pick yourself up and assess the damage, it’s time to focus on what steps to take to turn around your finances. The good news is that improving medical practice cash flow is easier than you may think.

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Here's Why You Need a Rockin' Recall System

Solution Reach

We can all agree that every dental, vision, and healthcare practice needs a rockin’ recall system to get patients back in for care and to keep your schedule full. But, can we agree on the best way to do that? In our experience working with thousands of optometrists, dentists, and healthcare professionals over the years, the short answer is a resounding NO.

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Cultivating Resilience

ACHE

Deborah J. Bowen, FACHE, CAE. Successful strategies to help leaders stay focused on building key workforce skills. Actively addressing resilience has never been more important, and for good reason. The rate of burnout among physicians was over 40% prior to COVID-19, according to a Cleveland Clinic Journal of Medicine article: “Burnout of healthcare providers during COVID-19.

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Consumers’ Health Concerns Grow in the Pandemic Across All Categories – And More Trust Virtual Care

Health Populi

While the “in-person” visit to a doctor or medical professional continues to rank first as consumers’ most-trusted information source, the virtual doc or clinician rose in trust during the COVID-19 pandemic, according to Euromonitor’s latest read on Consumer Health: Changes in Consumer Behaviour during COVID-19. The first four most-trusted sources for health information in 2021 remained the same short-list from 2020: doctors in-person, pharmacists, nutritionists and dieti

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Top 12 Telehealth KPIs Every Health Tech Leader Should Know

Speaker: Matt McBride, CEO and Co-Founder of Mend

Patient engagement happens before, during, and after interactions. Consumer research has found that in 2021, 64% of US households reported using Telehealth services. In addition 34% of patients would prefer Telehealth visits to in-office visits. Accessible patient engagement technology can help you improve your relationships with your patients while also improving your KPIs.

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Addressing Social Determinants of Health with Rutgers Health Medical Intensive Care Unit (MICU)

GoMoHealth

At the Rutgers Health Medical Intensive Care Unit (MICU) at Robert Wood Johnson University Hospital in New Brunswick, New Jersey, patients are under the care of physicians who are on the faculty of Rutgers Robert Wood Johnson Medical School, a part of Rutgers University, one of the top research institutions in America. Rutgers Health MICU doctors are active in clinical research and in teaching about all aspects of critical care medicine.

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Brand Recovery for Leaders: A 3-Step Approach

Medi Leadership

A leader’s brand is how others see — and what they say — about him or her (often when the leader is not around). Ever since Tom Peters introduced the concept in a famous late-’90s article in Fast Company , leaders have worked on building their brands from scratch. They have also attempted to reinvent their personal brands. What is often less understood, however, is how leaders can recover their brands if they have been weakened or damaged.

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How to Become a QI Coach - Building Coaching Skills

Life Qi

There are a range of attributes that are useful for a QI coach to demonstrate and that you should look out for when choosing a QI coach. An absolute key responsibility is to help engage teams and people in QI. In our article ‘The role of a QI coach in an organisation’ we looked at the characteristics needed to become a QI coach. We also explored the values and benefits of having a QI coach within your organisation and how your QI function can benefit from their experience and support.

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Webinar Recap Session 3: Rebuilding Revenue (And on to Victory!)

Solution Reach

In the final webinar of our three-part series, Completing Your Practice Comeback Plan , our theme is Rebuilding Revenue (And on to Victory!). We gained valuable insight from Debra Englehardt-Nash, a consultant for dental practices since 1985. Debra also manages a busy dental office, and told us how she strategically guided her team and patients back to the office after being closed for two months at the beginning of the pandemic.

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Level up Culture & EQ | Sign up for the #CultureDrop

Once a week, culture & leadership expert Galen Emanuele gives free, actionable EQ training in 5 minutes or less. Subscribe to the #CultureDrop and access free resources & content.