Sun.Dec 25, 2022

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Medical Call Center Security: A Guide to Keeping Your Data Safe

Sequence Health

Medical call centers are entrusted with a great deal of sensitive data. It is essential to take the necessary precautions to keep this data safe and secure. Patient information like Social Security numbers, medical records, and financial data should be safeguarded at all times. KPIs and call center metrics should also be closely monitored to ensure that unauthorized access is quickly identified and remedied.