You’re Two Feet Away From Better Leadership
Baird Group
FEBRUARY 23, 2021
Keeping in close touch with both the patients and the staff is key when it comes to creating a more patient-centered culture. A leader sends a strong message that service is a top priority and not just lip service, simply by observing and giving regular feedback and support. The best way to be both visible and observant is through rounding. Rounding is nothing new.
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