Thu.May 27, 2021

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Join Us for a Dental Webinar: How to Grow When Others Are Slow!

Solution Reach

Attention dental practices! How easy is it for potential patients to find you online? Are your website and social media pages user-friendly and engaging? Are you using these avenues to educate current and future patients about the treatments and services you offer?

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How to De-Escalate Encounters with Frustrated, Angry, Emotionally Charged Patients

Medical GPS

Emotionally-Charged Patients. Many healthcare facilities are making the shift from fee-for-service care to value-based care, optimizing the utilization of a team of medical professionals to care for patients, and inevitably increasing the potential for interpersonal conflict. Last week we discussed this seemingly negative aspect of team-based care and reframed it as a positive opportunity for improvement, provided an effective plan is in place to facilitate a healthy resolution.

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International Forum on Quality and Safety in Healthcare - Europe 2021

Life Qi

When: 9-11 June 2021. Where: Virtual.