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Healthcare

The Journey to Seamless, Consistent Virtual Health Experiences [On-Demand Webinar]

Virtual Health

The proliferation of virtual health is crowding an already-busy patient and member journey with new options. By smoothing and optimizing the growing array of digital touchpoints, you can truly differentiate your brand and forge better care experiences.

In a recent webinar, healthcare technology and experience experts David Allen and Tara Becker discussed ways to seamlessly and consistently support patients, members, and care professionals across an increasingly digital care model.

Discussion includes:

  • Elevating the role of journey science in the virtual health experience
  • Enhancing care professionals’ experiences and minimizing workflow impacts
  • Ensuring the experience catalyzes, rather than hinders, desired virtual health outcomes

Speakers:

Speaker Image 300x300 David Allen

David Allen, Director, Virtual Health, Perficient

Tara Becker Headshot

Tara Becker, Director, CX Strategy, Perficient

 

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Lysa Young-Bates

Lysa, a senior marketing manager, explores the business needs, consumer expectations, and industry challenges driving digital innovation in healthcare, life sciences, and financial services.

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