Health Care Quality Digest

Asynchronous video for pre-op boosts patient and staff experience

Healthcare It News

APRIL 8, 2024

THE PROBLEM Thunder Bay Regional Health Sciences Center (TBRHSC) staff know that with limited health resources throughout Northwestern Ontario, it's very important they work together across all hospitals that provide surgical services to improve access to care for remote and rural patients.

Quality Assurance

Quality Assurance Nursing Health Science Hospitals

CMS warns hospitals must protect staff, patients from violence

Health Care Dive

NOVEMBER 29, 2022

Hospitals must effectively mitigate risks to ensure patients and staff are safe as part of their Medicare certification, the agency said in a Monday memo, noting that some facilities have received citations for failing to do so.

Hospitals

Hospitals Medicare

Veterans Health Administration employs far less administrative staff than private health sector, study finds

Fierce Healthcare

JANUARY 23, 2024

The healthcare system’s private sector could learn a thing or two about efficiency from the government’s Veterans Health Administration, which employs about 30% less administrative staff across cli | The government health program's simplified payment system helps keep its payroll lean, as opposed to a private sector that employs hundreds of thousands (..)

Healthcare

Travel nurse pay remains high as hospitals fill gaps from staff departures

Health Care Dive

NOVEMBER 30, 2022

Demand for contract labor is now being driven by core staff vacancies, rather than high volumes of COVID-19 patients.

Nursing

Nursing Hospitals

Strategies to Deal with Collaborative Healthcare Communication

Speaker: Dr. Ugo Uwaoma, MD, MBA

While collaborative healthcare has significantly improved patient care, we also see the negative effects it has on healthcare staff driven by message and alert fatigue. But what happens when the doctor’s pager is constantly going off, the phones are constantly ringing, and the emails won’t stop?

Healthcare

Majority of burned-out clinical support staff point to patient communications as the culprit

Healthcare It News

OCTOBER 14, 2021

A study published this week from the patient experience vendor WELL Health found that the vast majority of frontline clinical support staff are reporting moderate to extreme burnout. More than half of the 320 frontline staff respondents rated their burnout on the high to extreme end, with nearly two-thirds saying patients have noticed.

Patient Experience

Patient Experience Doctors Nursing Quality of Care

Roundup: Digital well-being tools for farmers, hospital staff launched and more briefs

Healthcare It News

MARCH 16, 2023

Canberra Health Service rolls out well-being app for staff Canberra Health Services has officially rolled out the Mayo Clinic Well-Being Index app to all its staff. Through the app, staff can complete a well-being assessment and access immediate resources relevant to their current mental condition.

Hospitals

Hospitals Prevention Integration Healthcare Providers

Hackers hit Broward Health network, potentially exposing data on 1.3M patients, staff

Fierce Healthcare

JANUARY 4, 2022

patients, staff. Hackers hit Broward Health network, potentially exposing data on 1.3M Tue, 01/04/2022 - 17:14.

One aged care provider’s solution to meet rural service demand amid staff shortage

Healthcare It News

NOVEMBER 22, 2023

The issue is expected to have a profound impact on the aged care sector as it is predicted to be competing with other nursing sectors to hire and retain between 20,000 to 40,000 available staff over the next two years.

Nursing

Nursing Clinical Practice Healthcare Integration

Kaufman Hall: COVID-19 will force permanent changes to hospital staff, supply systems

Fierce Healthcare

OCTOBER 18, 2021

Kaufman Hall: COVID-19 will force permanent changes to hospital staff, supply systems. Mon, 10/18/2021 - 14:22.

Hospitals

Marshfield Clinic Health System furloughing 3% of staff following failed Essentia Health merger

Fierce Healthcare

JANUARY 16, 2024

Less than two weeks after the demise of its merger plans, Marshfield Clinic Health System has shared plans to furlough 3% of its roughly 12,000 employees. | The furloughs will "largely" impact non-patient-seeing departments, including leadership. The cost-saving measure comes as the rural nonprofit system reports a -5.8%

Hospitals forced to delay patient discharges as nursing homes and rehab centers face major staff shortages

Fierce Healthcare

JANUARY 14, 2022

Hospitals forced to delay patient discharges as nursing homes and rehab centers face major staff shortages. Fri, 01/14/2022 - 16:07.

Nursing

Nursing Hospitals

N.Y. governor expands healthcare worker eligibility as hospitals suspend, fire unvaccinated staff

Fierce Healthcare

SEPTEMBER 28, 2021

governor expands healthcare worker eligibility as hospitals suspend, fire unvaccinated staff. Tue, 09/28/2021 - 12:04.

Hospitals

Hospitals Healthcare

PerfectServe, TeamBuilder Partner to Bring Provider & Staff Scheduling to Medical Groups

HIT Consultant

APRIL 12, 2024

This translates to significant time savings for administrative staff. TeamBuilder: Predictive Scheduling for Ambulatory Care TeamBuilder complements PerfectServe’s solution with its predictive staff scheduling platform, specifically designed for the ambulatory care setting.

Ambulatory Care

Ambulatory Care Healthcare

Walmart rolling out new training program for vision center staff

Fierce Healthcare

MAY 31, 2023

BENTONVILLE, Arkansas—Retail giant Walmart will roll out a new program that aims to assist employees of its vision centers in advancing their careers. Retail giant Walmart will roll out a new program that aims to assist employees of its vision centers in advancing their careers.

FDA staff hold ‘major concerns’ with Brainstorm ALS therapy, documents show

Health Care Dive

SEPTEMBER 25, 2023

Agency scientists flagged numerous issues with Brainstorm’s stem cell treatment ahead of a high-profile Wednesday meeting of expert FDA advisers.

Providence posts $94M loss in first half as higher staff expenses offset increases in volume

Fierce Healthcare

AUGUST 17, 2021

Providence posts $94M loss in first half as higher staff expenses offset increases in volume. Tue, 08/17/2021 - 10:44.

Empowering Staff, Improving Patient Outcomes, and Optimizing Operations with Digital Transformation

HIT Consultant

NOVEMBER 7, 2023

Dave Bennett, CEO of pCare The pandemic took a significant toll on healthcare professionals due to the increase in critical patients, decrease in staff, reduced supplies, and greater safety risks. Easing healthcare professionals’ workloads through pivotal transformations is key to reducing burnout and supporting staff retention.

Nursing

Nursing Process improvement Integration Healthcare

Better crisis communications: 5 steps for better patient, staff engagement

Health Care Dive

MARCH 6, 2023

Whether trying to convey routine information or respond to once-in-a-blue-moon crises, hospital leaders can turn critical communications into trust and engagement builders.

Hospitals

It's not just doctors and nurses reporting burnout. Support staff are feeling stressed. Here's why

Fierce Healthcare

OCTOBER 19, 2021

Support staff are feeling stressed. It's not just doctors and nurses reporting burnout. Here's why. Tue, 10/19/2021 - 14:58.

Doctors

Doctors Nursing

Provider groups push back on planned nursing home staff mandates

Health Care Dive

APRIL 4, 2023

Two hospital groups are arguing that federal staffing mandates are a “one-size-fits-all” approach to the labor crisis and that issuing mandates could reduce capacity by forcing nursing homes to shut their doors.

Nursing

Nursing Hospitals

CMS guides hospitals on co-location of staff, services

Health Care Dive

NOVEMBER 17, 2021

The agency's final guidance on the practice of sharing resources in an effort to improve provider efficiency drew praise from the American Hospital Association.

Hospitals

Physician groups warn nearly 10% in Medicare cuts could stall shift to value-based care, force staff cuts

Fierce Healthcare

OCTOBER 12, 2021

Physician groups warn nearly 10% in Medicare cuts could stall shift to value-based care, force staff cuts. Tue, 10/12/2021 - 16:49.

Medicare

Cleveland Clinic posts $422M profit in Q3 as staff expenses rise due to latest surge of COVID-19

Fierce Healthcare

NOVEMBER 24, 2021

Cleveland Clinic posts $422M profit in Q3 as staff expenses rise due to latest surge of COVID-19. Wed, 11/24/2021 - 10:52.

Lawmakers ask White House to clamp down on staff price gouging as hospitals face increased expenses

Fierce Healthcare

NOVEMBER 17, 2021

Lawmakers ask White House to clamp down on staff price gouging as hospitals face increased expenses. Wed, 11/17/2021 - 12:54.

Hospitals

Nursing home groups decry mandate push by CMS for staff to get COVID-19 vaccine

Fierce Healthcare

AUGUST 19, 2021

Nursing home groups decry mandate push by CMS for staff to get COVID-19 vaccine. Thu, 08/19/2021 - 16:27.

Nursing

Telehealth startup Cerebral to lay off about 20% of staff

Health Care Dive

OCTOBER 25, 2022

The past year has been rocky for the startup telehealth provider, as it faced dissatisfied patients and a Justice Department investigation into allegations it overprescribed controlled substances.

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey

Fierce Healthcare

JANUARY 31, 2022

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey. Mon, 01/31/2022 - 12:40.

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey

Fierce Healthcare

JANUARY 31, 2022

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey. Mon, 01/31/2022 - 12:13.

Cleveland Clinic, scrambling to staff hospitals, posts Q1 loss

Health Care Dive

MAY 31, 2022

The academic medical giant is paying higher employee wages and hiring more agency nurses and other temporary personnel to cope with a nationwide shortage of healthcare workers.

Hospitals

Hospitals Nursing Healthcare

CMS to require staff at hospitals and other facilities to get COVID-19 vaccine or risk funding loss

Fierce Healthcare

SEPTEMBER 9, 2021

CMS to require staff at hospitals and other facilities to get COVID-19 vaccine or risk funding loss. Thu, 09/09/2021 - 16:40.

Hospitals

Addressing The Root Causes of Clinical/Non-Clinical Staff Burnout

HIT Consultant

SEPTEMBER 24, 2023

The sheer volume and complexity of the daily workload, coupled with inefficient working practices and shortages of staff, are currently causing members of healthcare teams to be at particularly high risk of burnout.

Accountability

Accountability Patient Experience Doctors Healthcare

Strengthen your workforce: How Logan Health retains home health and hospice staff

Meditech

APRIL 2, 2024

During the hour-long session, we focused on two key areas that strengthened our staff retention efforts: a robust onboarding model and dedicated IT support.

Home Care

Home Care Integration Hospitals

Q/A: LookDeep Health CEO Talks AI Adoption & Tackling Clinical Staff Skepticism

HIT Consultant

SEPTEMBER 21, 2023

Despite the myriad ways it can alleviate the burden placed on healthcare professionals, there is still significant staff skepticism to embrace AI. We recently spoke with Nardiner to discuss how clinical executives can address the hesitation to embrace AI and implement it in a way that is met with minimal resistance from staff.

Doctors

Doctors Tertiary Care Nursing Integration

Long-term care facilities surpass 200,000 reported COVID-19 deaths among residents, staff

Fierce Healthcare

FEBRUARY 3, 2022

Long-term care facilities surpass 200,000 reported COVID-19 deaths among residents, staff. Thu, 02/03/2022 - 12:52.

Care Guidance: The Human-Enabled Tech Solution for Clinical Staff

HIT Consultant

DECEMBER 14, 2023

Craig Parker, JD, CPA and CEO, Guideway Care Hospitals, health systems and group practices nationwide are finding value and effectiveness by partnering with an outsourced care guidance resource to extend clinical staff and strengthen care management support. Remove non-clinical tasks from the workloads of nurses and clinical staff.

Patient Experience

Patient Experience Nursing Population Health Accountability

Customer service for healthcare: Improve patient and staff experiences with efficient service

Healthcare It News

JANUARY 25, 2022

Enterprise Taxonomy: Short Headline: Customer service for healthcare: Improve patient and staff experiences with efficient service Region Tag: Global Edition Node settings: Exclude from Accelerate RSS feed

Healthcare Improvement

Healthcare Improvement Healthcare

Hospitals pivot to new tactics as they try to recruit, retain staff

Health Care Dive

OCTOBER 25, 2022

“We’re not just competing among healthcare organizations anymore,” Geisinger Chief Nursing Officer Janet Tomcavage said. “Now we’re really competing with the broader labor market.”

Hospitals

Hospitals Nursing Healthcare

Using Clearwave to Support Your Staff During the Holidays

Clearwave Inc

DECEMBER 6, 2021

Reading Time: 2 minutes As your practice celebrates this holiday season and is getting ready for the new year, your practice staff is looking forward to some well-deserved time off to spend with family and friends. Keep reading to find out how using Clearwave can support your staff during the holiday season. The answer is simple.

Integration

AHA wants healthcare workers protected like airline staff amid rising workplace violence

Health Care Dive

MARCH 25, 2022

No federal laws protect healthcare workers from violence on the job like they do flight crews. AHA wants the DOJ to support legislation that would make violence against healthcare workers a federal offense.

Healthcare

Black patients more often restrained by ED staff, meta-analysis finds

Fierce Healthcare

SEPTEMBER 25, 2023

Black patients are more often physically restrained in emergency departments than white patients and those of all other races are, thereby increasing their risk of physical and psychological harm a | The disproportionate frequency of physical restraints puts Black patients at risk of physical and mental adverse harm, researchers said while advocating (..)

Healthcare administrative staff are burnt out from operational overload; here’s a solution

Health Care Dive

MARCH 27, 2023

Learn how to help address common printing challenges, manage the breadth of printed materials required for internal and external communications and reduce costs.

Healthcare

Amedisys Bets On Rapid Testing To Boost Outcomes, Free Staff Time

Home Health Care

FEBRUARY 8, 2024

The post Amedisys Bets On Rapid Testing To Boost Outcomes, Free Staff Time appeared first on Home Health Care News.

Clinical Practice

Clinical Practice Hospitals

How can hospitals improve staff retention? Tech and training, experts say

Health Care Dive

MARCH 17, 2022

It's possible to rekindle the passion of doctors and nurses in providing care, even as many eye an exit, experts said at the HIMSS conference.

Hospitals

Hospitals Doctors Nursing

Asynchronous video for pre-op boosts patient and staff experience

CMS warns hospitals must protect staff, patients from violence

Trending Sources

Veterans Health Administration employs far less administrative staff than private health sector, study finds

Travel nurse pay remains high as hospitals fill gaps from staff departures

Strategies to Deal with Collaborative Healthcare Communication

Majority of burned-out clinical support staff point to patient communications as the culprit

Roundup: Digital well-being tools for farmers, hospital staff launched and more briefs

Hackers hit Broward Health network, potentially exposing data on 1.3M patients, staff

One aged care provider’s solution to meet rural service demand amid staff shortage

Kaufman Hall: COVID-19 will force permanent changes to hospital staff, supply systems

Marshfield Clinic Health System furloughing 3% of staff following failed Essentia Health merger

Hospitals forced to delay patient discharges as nursing homes and rehab centers face major staff shortages

N.Y. governor expands healthcare worker eligibility as hospitals suspend, fire unvaccinated staff

PerfectServe, TeamBuilder Partner to Bring Provider & Staff Scheduling to Medical Groups

Walmart rolling out new training program for vision center staff

FDA staff hold ‘major concerns’ with Brainstorm ALS therapy, documents show

Providence posts $94M loss in first half as higher staff expenses offset increases in volume

Empowering Staff, Improving Patient Outcomes, and Optimizing Operations with Digital Transformation

Better crisis communications: 5 steps for better patient, staff engagement

It's not just doctors and nurses reporting burnout. Support staff are feeling stressed. Here's why

Provider groups push back on planned nursing home staff mandates

CMS guides hospitals on co-location of staff, services

Physician groups warn nearly 10% in Medicare cuts could stall shift to value-based care, force staff cuts

Cleveland Clinic posts $422M profit in Q3 as staff expenses rise due to latest surge of COVID-19

Lawmakers ask White House to clamp down on staff price gouging as hospitals face increased expenses

Nursing home groups decry mandate push by CMS for staff to get COVID-19 vaccine

Telehealth startup Cerebral to lay off about 20% of staff

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey

Oncologists worry they may have to reduce staff or enhanced care after payment model ends in June: survey

Cleveland Clinic, scrambling to staff hospitals, posts Q1 loss

CMS to require staff at hospitals and other facilities to get COVID-19 vaccine or risk funding loss

Addressing The Root Causes of Clinical/Non-Clinical Staff Burnout

Strengthen your workforce: How Logan Health retains home health and hospice staff

Q/A: LookDeep Health CEO Talks AI Adoption & Tackling Clinical Staff Skepticism

Long-term care facilities surpass 200,000 reported COVID-19 deaths among residents, staff

Care Guidance: The Human-Enabled Tech Solution for Clinical Staff

Customer service for healthcare: Improve patient and staff experiences with efficient service

Hospitals pivot to new tactics as they try to recruit, retain staff

Using Clearwave to Support Your Staff During the Holidays

AHA wants healthcare workers protected like airline staff amid rising workplace violence

Black patients more often restrained by ED staff, meta-analysis finds

Healthcare administrative staff are burnt out from operational overload; here’s a solution

Amedisys Bets On Rapid Testing To Boost Outcomes, Free Staff Time

How can hospitals improve staff retention? Tech and training, experts say

Stay Connected