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Hospitals' patient experience, preventable infection improving after pandemic struggles, Leapfrog finds

Fierce Healthcare

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare It News

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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How AI can improve patient experience and patient engagement

Healthcare It News

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

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Mercy overhauls its systems for a better patient experience

Healthcare It News

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits. ChatGPT has been making an impact on enduring healthcare challenges.

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How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare It News

"Like so many specialties, GI is facing a huge backlog of preventive care and deferred screenings as well as treating patients to achieve and maintain remission," he continued. "Our eight advanced practice providers are seeing patients all day; our 42 gastroenterologists are caring for patients all day and after hours.

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Leveraging the cloud and AI to transform the patient experience

Healthcare It News

Why do you believe healthcare provider organizations should embrace cloud technologies versus other technologies to tackle the issue of high call volumes and reimagine the patient and employee experience in this area? Furthermore, IVAs can verify a patient's identity using their unique voice print thanks to biometrics technology.