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Human-centered AI can improve the patient experience

Healthcare It News

Given the growing ubiquity of machine learning and artificial intelligence in healthcare settings, it's become increasingly important to meet patient needs and engage users. "Big Tech has stumbled somewhat" in this regard, said Bill Fox, healthcare and life sciences lead at SambaNova Systems.

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Accenture, Salesforce Partner on Generative AI for Life Sciences Companies

HIT Consultant

What You Should Know: – Accenture and Salesforce are investing in the development of Salesforce Life Sciences Cloud, focusing on innovation, assets, and accelerators powered by data and artificial intelligence (AI) to help life sciences companies create sustainable value and drive growth.

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Generative AI as healthcare's co-pilot

Healthcare It News

Generative artificial intelligence presents opportunities across provider functions and changing patient experiences, says Erik Barnett, North America advisory health and life sciences lead and digital advisory practice leader with Avanade, a digital, cloud and advisory service provider to healthcare and other industries.

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A guide to healthcare digital transformation and the digital-first model

Healthcare It News

It aligns healthcare organizations with its customers – highly digital patients. This is one of the most important topics healthcare CIOs and other C-suite and health IT leaders can be talking about today. Data integration and interoperability are critical components of successful digital transformation in healthcare.

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Salesforce Launches New Customer 360 for Health Capabilities to Deliver More Personalized Patient Experiences

HIT Consultant

What You Should Know: – Salesforce today announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs.

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Contact centers – the perfect proving ground for AI in healthcare?

Healthcare It News

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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Nuance AI copilot now fully embedded in Epic EHR

Healthcare It News

According to the announcement, Azure OpenAI Service, Nuance and Epic partnered to accelerate the innovation of conversational and ambient technologies to enhance provider and patient experiences, expand access to care and improve healthcare outcomes. " Andrea Fox is senior editor of Healthcare IT News.