article thumbnail

For 2023, patient experience, 'smarter' analytics and data-driven medicine

Healthcare It News

Matthew Gitelis, CEO of PatientIQ, a health IT company deriving insights from patient-reported outcomes data, has some thoughts about healthcare information technology in 2023. For one, that patient experience will be king in the year ahead. You predict the patient experience will be king in 2023.

article thumbnail

How AI Is Bringing Patient Experience Back to the Forefront for the Medical Community

HIT Consultant

Michael Zacharski, CEO of Brand Engagement Network (BEN) When it comes to the patient experience, time isn’t on our side. adults spend the equivalent of an entire workday each month coordinating care for themselves and/or their family, according to a Harris poll. What’s standing in the way? and 6% in 2022 and 2023, respectively.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Creating a Better Patient Experience for Urogynecologic Surgery

Twistle

These conditions can negatively impact quality of life, but seeking treatment for PFDs can also be scary, embarrassing, or confusing for many patients. . Integrating patient engagement technology can help healthcare providers deliver proactive information from a trusted source in a discreet way.

article thumbnail

Majority of burned-out clinical support staff point to patient communications as the culprit

Healthcare It News

A study published this week from the patient experience vendor WELL Health found that the vast majority of frontline clinical support staff are reporting moderate to extreme burnout. At the same time, the majority say automating certain patient communications would be useful for job satisfaction. THE LARGER TREND. ON THE RECORD.

article thumbnail

The Patient Experience with Jim Cagliostro | Ep. 37

Vie Healthcare

Together they discuss the challenges hospitals face in creating a positive patient experience. As Jim comments, ‘’Many patients are realizing they do have a choice…ultimately your hospital’s ability to attract new patients and retain current patients. Why healthcare needs to redefine the patient experience.

article thumbnail

The Patient Experience with Jim Cagliostro | Ep. 37

Vie Healthcare

Together they discuss the challenges hospitals face in creating a positive patient experience. As Jim comments, ‘’Many patients are realizing they do have a choice…ultimately your hospital’s ability to attract new patients and retain current patients. Why healthcare needs to redefine the patient experience.

article thumbnail

5 easy ways to improve HCAHPS scores through patient satisfaction

Meditech

Hospital patient experience surveys, such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), measure the quality of care given by a hospital, which influences patient satisfaction and retention.