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How Effective Patient Communication Boards Improve Safety & HCAHPS Scores

Readiness Rounds

Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score and star rating. Do you ever question the effectiveness of your hospital's communication boards?

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State Policy Considerations to Support Equitable Systems of Care for Children and Youth with Special Health Care Needs 

NASHP

5 Compared to white, non-Hispanic CYSHCN, CYSHCN who are Black or Latinx are at particular risk of receiving infrequent, low-quality care, 6 while American Indian and Alaska Native CYSHCN are less likely to be able to access specialty treatment or receive culturally sensitive services. 27] Children’s Hospital Association.

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The Future of Aging Policy: A Snapshot of State Priorities

NASHP

As states navigate current fiscal constraints, state policymakers are focusing on helping older adults remain in home-and community-based settings for as long as possible while also potentially reducing costly hospital and nursing home services. Michigan created a health equity project to increase the use of HCBS.

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State Oversight and Innovations in Medicaid-Managed Long-Term Services and Supports (MLTSS) Serving Older Adults and People with Disabilities 

NASHP

Illinois described using two dashboards to monitor performance: a population-specific dashboard that includes data on metrics such as care plan completion and care transitions and an internal-performance dashboard to examine differences in care and utilization by race, ethnicity, and region.

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Centers for Medicare and Medicaid Innovation Center: Equity and Vision

Sheppard Health Law

All new models must also include patients from historically underserved populations and safety net providers, such as community health centers and disproportionate share hospitals. Strategic Objective 3: Support Care Innovations.

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What Hospital Success Looks Like Under Value-Based Care

HIT Consultant

Hospitals are increasingly turning to value-based care initiatives to transform care delivery, lower the total cost of care, and improve patient outcomes. the number of patient visits), providers are reimbursed based on the quality of care delivered in value-based care. Reduce hospital admissions.

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Supporting the Continuum of Care for Serious Illness in Medicaid Managed Care

NASHP

Serious illness is “a health condition that carries a high risk of mortality and either negatively impacts a person’s daily function or quality of life or excessively strains the caregiver.”. As part of contract and systems oversight, states engage in a range of quality assessment and improvement strategies.

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